French Interpreter

Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions . Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone’s life every second of every day.
French Freelance Telephone Interpreter

Job Title: Over-the-Telephone Interpreter (Advanced Level)

Department: Interpreter Operations

Reports To: Contractor Liaison – United Kingdom Interpreters

Location: Work at Home position, any place in United Kingdom
Summary of position:

Renders accurate and complete meaning between source language and target language in the consecutive mode of interpretation; facilitates communication between a speaker of English and a speaker of another language.
Principal Accountabilities:

- Exhibits excellent interpreting skills and professional attitude whilst interpreting

- Demonstrates accuracy, excellent note-taking skills, objectivity and an ability to handle difficult situations

- Provides accurate and complete interpretations of verbal messages as uttered by LanguageLine Solutions ' clients and their customers of limited English proficiency

- Remains impartial and unbiased while using correct protocol

- Displays deep understanding of the culture of both languages; recognizes and is sensitive to cultural differences

- Manages the flow of the call and avoids taking over the call

- Avoids interaction with the limited English speaker w/o client's permission

- Ensures the highest level of quality by following all interpreting guidelines and procedures as set forth by LanguageLine Solutions

- Exhibits knowledge of industry-specific terminology and protocol, i.e. medical/court/insurance/government agencies

- Provides excellent customer service to client and limited English speaker, i.e. use of appropriate tone, patience and courtesy

- Maintains a positive working relationship with Contractor Liaison, the Interpreter Resource Centre and other departments as needed

- Demonstrates dependability

Qualifications
Knowledge, Skills and Abilities
Language Proficiency:

- Demonstrates superior proficiency in English and second language

- Has in-depth understanding of the cultural dynamics of both languages

- Uses a large number of synonyms, idiomatic expressions, proverbs and quotations, as needed

- Expresses accuracy in both languages and comprehends various subjects at different levels of complexity

- Demonstrates mastery of correct word order in phrases and sentences, and use of proper grammar

- Displays good communication skills, i.e. clear enunciation, pronunciation, pleasant and professional tone of voice, and polite forms of expression in both languages

- Exhibits competency in the following key industries, i.e. Medical, Financial, Insurance, Courts & Tribunals, Police and/or Government Agencies to include familiarity with terminology, procedures and/or products in those industries

Interpretation Skills .

- Interprets in the consecutive mode with a high degree of accuracy and processes information quickly and concisely

- Displays knowledge of interpretation methods and procedures

- Maintains neutrality towards client and limited English speaker

- Demonstrates ability to speak clearly without accent interference

- Understands common procedures and practices of industries served by LanguageLine Solutions

- Displays cognitive skills needed to effectively interpret, i.e. speed of understanding and expression

- Concentrates on and follows the thread of the conversation for an extended period of time; manages flow of call when necessary

- Remembers blocks of information and delivers same with accuracy

- Grasps the meaning of the message and anticipates direction of the dialogue

- Maintains confidentiality and upholds ethical standards at any time

- Adapts behaviour in response to varying situations and peoples' reac