Forward Deployed AI Engineer/Anthropic – Data Intelligence-US East

Forward Deployed AI Engineer/Anthropic – Data Intelligence

AI Foundry | NewRocket
Location: [Location / Hybrid / Remote]

Travel: Up to [25–50%], based on client and business needs
Reports to: AI Delivery Leader
About NewRocket

NewRocket is the AI-first Elite ServiceNow Partner that activates real value on the Now Platform. As a trusted advisor to enterprise leaders, we combine industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence.

With two decades of experience guiding clients to realize the full potential of the ServiceNow AI Platform, NewRocket is one of the largest pure-play ServiceNow partners. We are uniquely focused on enabling enterprises to adopt AI they trust—AI that delivers lasting business value.

NewRocket is proud to be an Anthropic partner/vendor. Through this relationship, we are expanding our ability to help enterprise clients responsibly design, deploy, and scale AI solutions powered by Claude and other leading AI technologies. Our AI Foundry teams apply Anthropic-aligned practices across prompt and context engineering, retrieval-augmented generation (RAG), agentic workflows, tool use, structured outputs, model evaluation, security, governance, and human-in-the-loop controls.

At NewRocket , Data Intelligence is central to successful enterprise AI. We help clients make their data more discoverable, connected, governed, and actionable—so that AI solutions can safely access trusted enterprise context and produce reliable business outcomes.

We #GoBeyondWorkflows to create new kinds of experiences for our customers.
Come join our Crew!
Role Overview

NewRocket is seeking a hands-on, client-facing Forward Deployed AI Engineer with a solid foundation in Data Intelligence to design, build, test, and deploy enterprise AI solutions grounded in high-quality, governed enterprise data.

This role sits at the intersection of AI engineering, data engineering, enterprise integration, and consulting. You will work directly with client stakeholders and NewRocket delivery teams to translate business challenges into production-ready solutions that connect Claude and other AI technologies with ServiceNow, enterprise knowledge, structured data, business processes, and approved tools.

The Forward Deployed AI Engineer – Data Intelligence will focus especially on the data foundations required for trustworthy AI: data discovery, ingestion, transformation, quality, metadata, access controls, retrieval, semantic search, retrieval-augmented generation (RAG), evaluation, observability, and ongoing optimization. You will help clients move beyond disconnected data and experimental AI pilots to scalable solutions that enable more intelligent workflows, improved decision-making, and measurable operational value.

The ideal candidate is an adaptable engineer with strong Python, APIs, data, cloud, and LLM application-development skills. You are comfortable working in ambiguous environments, collaborating directly with customers, and balancing rapid prototyping with the rigor required for secure enterprise production deployments.
Key Responsibilities
Data Intelligence & AI Solution Delivery

- Partner directly with client business, data, technology, security, and ServiceNow stakeholders to identify high-value AI and Data Intelligence use cases.

- Translate client requirements into practical technical designs, prototypes, production implementations, and iterative delivery plans.

- Build AI-enabled applications and workflows that use trusted enterprise data to support knowledge discovery, employee assistance, service operations, customer service, document intelligence, decision support, and workflow automation.

- Develop reusable Data Intelligence components, accelerators, integration patterns, and implementation playbooks that can be applied across client engagements.

- Support the full solution lifecycle—from discovery, data assessment, and