Field Service Technician

We're excited to welcome a motivated Field Service Technician to join our team at Culligan!

In this role, you'll have the opportunity to make a real difference by providing excellent service to our valued customers and ensuring their water treatment systems are in perfect working order.

This is a great opportunity to join our field operations team and start a career at Culligan. We offer ongoing training and development, providing opportunities for progression with structured training programmes.

Support our mission to give people instant access to cleaner, safer, better-tasting water through our unparalleled expertise in sustainability, science, and service.

Hours of Work : Monday-Friday 8:30am-5:00pm

Core Role & Responsibilities:
- Carry out regular maintenance and repairs on water treatment systems.
- Handle the installation and troubleshooting of equipment directly at clients' locations.
- Efficiently oversee service schedules to reduce downtime for our customers.
- Keep precise records of service visits and communicate any issues or suggestions.
- Engage with customers to grasp their needs and deliver outstanding customer service
- Weekly visits to the designated Service Centre to replenish parts and supplies.

- Proven experience in plumbing or electrical fields preferred, but full training will be provided.
- A full and valid driving license with a maximum of 6 points.
- Ability to diagnose and resolve technical issues effectively.
- Strong DIY skills and experience using power tools.
- Excellent communication skills and the ability to build rapport with customers.

- Monday - Friday working pattern
- Small Company van with private use option available
- Uniform & Tablet supplied
- 23 days' holiday + Bank Holidays - increasing with long service
- Enhanced Maternity, Paternity, Shared Parental and Grandparent leave
- Company Pension scheme
- Company Sick Pay
- Shopping discounts with Perks at Work
- 24 hours access to Employee Assistance Programme
- Volunteering Day
- Employee support network and mental health assistance
- Opportunity for career progression