Experienced Property Management Assistant

Our high perfoming and Award winning Property Management Team is looking for an Assistant - Property Management to assist one of our Property Managers.

We are looking for someone who can provide a high-level administrative and operational support, assisting with the day-to-day management of a residential property portfolio of just over 200 properties (and growing).

This role is focused on administration, organisation, communication support, and systems management, allowing the Property Manager to focus on client relationships, compliance, and portfolio growth.

The successful candidate will be highly organised, proactive, detail-oriented, and comfortable working within property management systems and processes. Experience in Queensland Property Management is Highly Important!

Administrative Support -

Provide day-to-day administrative assistance to the Senior Property Managers

Manage inboxes and respond to routine email enquiries (as directed)

Prepare and send correspondence to landlords, tenants, and trades (as directed)

Maintain accurate property, landlord, and tenant records

Assist with document preparation and filing (leases, notices, reports)

Enter invoices for payment in Ailo

Property Management Assistance-

Assist with onboarding new managements (file setup, data entry, checklists) -

Prepare lease renewals and routine correspondence

Prepare notices, forms, and templates as required

Assist with rent reviews, arrears follow-ups, and reporting (as directed)

Support maintenance workflows, including-

Logging maintenance requests

Following up trades for updates and invoices

Updating owners and tenants on progress - written

Systems & Data Management

Update and maintain property management software accurately

Ensure compliance documents are uploaded and filed correctly

Assist with reporting, spreadsheets, and task tracking

Follow internal workflows, procedures, and checklists

Communication & Team Support-

Communicate professionally with landlords, tenants, and trades (written)

Liaise with onshore team members as required

Escalate urgent or complex matters to the Senior Property Manager

Work collaboratively and support overall team efficiency

If you have the below experience please apply now!

- Queensland Property Management Experience

- Experience with Ailo Software

- Minimum of 2 years property management experience

- Experience in Lease Renewals, Applications, Data Entry, Smoke Alarm Compliance, Maintenance Management