Experienced AEM Content & Production Manager Contractor Brazil/Colombia- Remote

We’re Stack Builders, a US software consultancy based in New York, Quito, and Madrid. We work together to deliver high-quality, pragmatic software solutions for our international client base, and we’re looking to grow our dedicated, diverse team.

We’re currently seeking an experienced AEM Content & Production Manager to join us and work on one of our client projects.

For this remote contractor role, you’ll work closely with our client’s content, marketing, web, and engineering teams to help deliver a high-quality digital experience through Adobe Experience Manager (AEM).

This role combines AEM expertise, content production, project management, and operational leadership. You’ll help guide content authors on AEM best practices, improve the content production process, identify inefficiencies between authoring and engineering, and ensure incoming work is organized, prioritized, and delivered effectively.

The ideal candidate is someone who understands both how content teams work and how technology teams deliver, and can effectively bridge the two.
What You’ll Do
AEM Content Management
- Serve as a trusted resource for AEM authors, guiding content authoring best practices, workflows, and efficient ways of working.
- Proactively review authoring processes and identify opportunities to improve quality, consistency, and efficiency.
- Help establish and promote best practices for managing and publishing content in AEM.
- Partner with content and marketing stakeholders to understand their needs and translate them into actionable work.
- Identify recurring authoring challenges and work with engineering to determine appropriate solutions.
- Help ensure content is structured, maintained, and published according to established standards and guidelines.

Content Production & Project Management
- Lead the production and delivery of content-related projects and initiatives across the web team.
- Coordinate projects and priorities with Project Managers and other Project and Delivery stakeholders.
- Manage timelines, dependencies, priorities, and follow-up to ensure work moves forward efficiently.
- Coordinate with content authors, copywriters, designers, developers, marketing teams, and other stakeholders.
- Help move work from intake through planning, execution, review, and release.
- Identify blockers, risks, and dependencies and escalate them when additional support or decisions are required.
- Maintain visibility into project status, upcoming work, priorities, and delivery risks.

Bridging Content & Engineering
- Understand the team’s structure, workflows, and responsibilities and identify gaps between content authoring and engineering.
- Proactively identify inefficiencies and recommend improvements to processes and collaboration.
- Help translate authoring and content needs into clear requirements for engineering teams.
- Work with developers to investigate issues and determine when a request requires technical support or escalation.
- Improve communication and collaboration between content authors, marketing stakeholders, and engineering.

Content Quality & Site Hygiene
- Help maintain a high standard of content quality, accessibility, and overall site hygiene.
- Monitor and coordinate issues identified through Silktide and other website auditing tools.
- Review Silktide findings and help prioritize and assign remediation work.
- Track outstanding content and website quality issues through resolution.
- Identify recurring issues and help establish processes to prevent them from happening again.

Jira & Work Intake
- Serve as a key point of coordination for incoming work and maintain strong Jira hygiene.
- Manage requests coming from multiple sources, including Silktide, Slack, stakeholders, and other teams.
- Coordinate regular intake reviews to assess, prioritize, and assign incoming requests.
- Ensure tickets contain the appropriate information, ownership, priority, and status.
- Assign work to the appropriate team or in