EverCommerce Payments - Senior Project Manager (Remote US)

EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 745,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce .com.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here:

Our solutions support the full lifecycle of running a service business, from scheduling and dispatching work, to estimating, invoicing, and payments, to customer communication, reputation management, and business insights. Together, these connected solutions help service pros win more jobs, save time, and build stronger, more resilient businesses.

We are seeking a highly proactive Senior Project Manager to join the EverCommerce Payments PMO. This organization is focused on delivering unparalleled value to our customers through frictionless embedded payments and commerce solutions at scale. You will play a key role delivering projects to drive scalable growth across the EverCommerce Solution Organizations. This role is ideal for someone who thrives in fast-paced environments, takes extreme ownership of complex initiatives, and confidently drives cross-functional teams toward successful delivery. You will lead high-visibility payment initiatives spanning product, engineering, operations, customer success, and executive leadership while ensuring projects remain on track and stakeholders remain accountable.
Responsibilities:

- Serve as the single point of accountability for multiple strategic payment initiatives from initiation through successful delivery.

- Drive accountability with cross-functional teams, ensuring commitments are met regardless of organizational level or reporting structure.

- Identify project risks early, proactively remove blockers, and escalate issues with mitigation plans and recommended solutions.

- Lead executive-level status meetings with confidence, providing concise updates, clear decisions, and actionable next steps.

- Maintain complete ownership of project plans, dependencies, risks, decisions, and action items.

- Build scalable project governance through clear plans, transparent reporting, proactive risk management, and actionable executive communications.

- Build and maintain positive working relationships with internal and external stakeholders.

- Lead project retrospectives to identify areas for improvement and implement changes as necessary.

Skills and Experience needed for success in this role:

- Bachelor's degree in business, engineering, computer science, related field and/or PMP is preferred

- Minimum of 5+ years of experience in project management

- Experience delivering complex payment processing, merchant onboarding, or embedded payment integrations is strongly preferred

- Advanced proficiency with Asana is required. Candidate should have experience building project plans, managing dependencies, dashboards, reporting, automations, portfolios, and executive reporting

- Comfortable presenting to Directors, Vice Presidents, and executive leadership while facilitating difficult conversations, resolving conflicts, and driving decisions.

- Ability to operate effectively with ambiguity and create structure where one does not yet exist.

- Demonstrated ability to prioritize competing initiatives in a rapidly changing environment.

- Demonstrated history of successfully delivering multiple complex, cross-functiona