Dropship and AIT Delivery Process Owner
Job Description Summary
The Dropship and AIT Delivery Process Owner is responsible for managing consignment drop shipment operations, driving on-time delivery, reducing aged in-transit inventory, and ensuring seamless coordination between suppliers and internal teams. This role owns process standardization and continuous improvement efforts by documenting procedures, implementing FLIGHT DECK principles, and identifying opportunities to improve efficiency and reduce cost. The position also provides training and support for team members and suppliers, analyzes inventory and delivery performance, and delivers insights to leadership to strengthen overall supply chain execution. The ideal candidate brings supply chain or manufacturing experience, strong problem-solving skills, and the ability to influence cross-functional stakeholders. Job Description
Roles and Responsibilities
- Own and improve thedrop ship and AIT delivery processfor consignment inventory, ensuring material moves efficiently from suppliers to the point of use with strong delivery performance and reduced aged in-transit inventory.
- Review currentstandard work, procedures, and process documentation; identify gaps; and drive improvements through clear operating procedures, work instructions, and standard work templates.
- Monitorconsignment shipment activity and inventory flow, partnering with suppliers and internal teams to ensure timely delivery, issue resolution, and accurate execution.
- Serve as a key point of contact betweensuppliers, procurement, logistics, production, and manufacturing teamsto resolve delivery issues and maintain smooth daily operations.
- Lead theonboarding and offboarding of suppliersparticipating in consignment drop ship programs, ensuring process compliance and a smooth transition into standard operating practices.
- Analyze shipment, inventory, and delivery data to identifytrends, risks, and opportunities, and provide actionable recommendations to improve performance, reduce cost, and increase process reliability.
- Generate and communicateperformance reporting and operational insightsto support management decision-making and drive accountability across the process.
- Support and strengthen team execution by providingtraining, coaching, and day-to-day guidanceon drop ship processes, standard work, and best practices.
- Manage assignedcontracted resourcesand help coordinate work priorities to support delivery and process objectives.
- Maintain and improve theSupply Chain Standard Work hub for Integrated Manufacturing, ensuring documentation is current, usable, and aligned to operating needs.
- Participate in team operating rhythms and contribute to solvingcross-functional operational problems, using sound judgment, data, and collaboration to drive decisions and gain stakeholder buy-in.
- Applycontinuous improvement and FLIGHT DECK principlesin a transactional environment, with emphasis on problem solving, standard work, respect for people, and process discipline.
Required Qualifications
- Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of Supply Chain and/or Manufacturing experience)
- Minimum of 3 years of Supply Chain and/or Manufacturing experience, or GE Leadership Program Graduate in lieu of experience
Desired Characteristics
- Experience insourcing, buying, procurement, supply chain, or delivery operations
- Strong ability toanalyze issues, identify root causes, and implement practical solutions
- Experience documenting processes, managing projects or programs, and driving execution across multiple stakeholders
- Comfortable working withdata, reporting, and process performance metrics
- Experience withSmartsheetrequired or strongly preferred
- Experience withOracleor similar ERP systems is a plus
- Ability totrain, coach, and influence othersacross teams and functions
- Strong communication skills with the ability to work across suppl