Director, TBM Strategy & Planning

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A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?
Job Summary:

Director, TBM Strategy and Planning is a strategic business partner role who supports IT strategy formulation, vendor governance and continuous cost optimization for one of The Standard ’s most critical organizations, the IT Division. As a trusted partner to AVP’s and Sr Directors in the IT division, the Director leads data-driven analysis and contributes recommendations for long-term operating expense and delivery model optimization. This includes comprehensive analysis for major decisions on IT operations, development strategic insights and assessing the benefits and economic viability of transformation projects that will have a significant impact on our future.

Project work is broad in scope and requires strong stakeholder management, analytical abilities, structured thinking and strong written and oral communication skills.
Principal Duties & Responsibilities:
People Management (40%)
- Managing a professional staff to meet the IT organizations need for strategy enablement, vendor governance and Technology Business Management (TBM) services. This may include managing the performance of IT Finance resources through coaching, continuous feedback, development and succession planning.

Strategy and Decision Support (40%)

- Establishing strong relationships with IT and Business leaders to promote open dialogue regarding technology strategy and ensure management has the analytics and operational insights necessary to understand the cost structure of the existing operating model, changes in that model and opportunities to optimize through informed decision making.

- Leading project definition, idea generation and business case development for Cost Optimization roadmaps. Performing quantitative and qualitative analysis on strategic issues while also delivering actionable insights and recommendations. Structuring analysis of technology, market and industry trends that will impact our business and propel the IT organization forward. Planning and executing work streams for discrete management-defined projects or subsets of enterprise projects.

- Overseeing development and delivery of presentations and other strategic communications to ensure timely and accurate identification and understanding of critical issues facing IT. Representative analysis projects include strategic vendor analysis and selection, peer benchmarking, cloud migration strategy, or infrastructure automation.

Service Costing & Analytics (20%)

- Leading service costing strategy and implementation of Technology Business Management capabilities designed to position IT executives with the knowledge to manage and communicate the cost, quality, and value of IT services.

- Partnering with the TBM Analytics team to develop insight that links management reporting to business and technology strategies. Leverage TBM software capabilities to educate and increase awareness and understanding of IT performance from a value perspective.

- Developing and maintaining service costing processes to support annual planning and demand management for technology services. Improving the consumption forecasting process by partnering with IT and Business leaders to improve the quality of operational data required to align TCO Analysis with the Cost Transparency objectives of The Standard .

- Effectively communicating consumption of IT services to all levels of management, whi