Director of Supply Chain & Procurement

Davies Group | Property Claims DivisionAre you a commercially driven leader with a passion for delivering exceptional customer outcomes, building high-performing teams, and driving operational excellence across complex supply chains?
At Davies, we're looking for an experienced Supply Chain & Procurement Director to play a pivotal role in shaping the future of our Property business. Reporting directly to the Claims Director, Property , this is a high-impact leadership position with responsibility for our network and supply chain operations, including Davies Repair, BVS Verso, and a broad panel of supply chain partners . This is far more than a procurement role. You'll be at the forefront of supplier performance, customer delivery, commercial success, and strategic growth, leading a team of senior managers and influencing outcomes across the wider business. If you're a proven leader with deep expertise in property insurance, building repair, and supply chain management, this is an opportunity to make a lasting impact in a market-leading organisation. What will your day look like:

As Supply Chain & Procurement Director, you will:
- Lead and develop multiple network management and supply chain teams, creating a culture of accountability, collaboration, and continuous improvement.

- Oversee service delivery across the Property division, ensuring consistent, high-quality outcomes for clients and customers.

- Drive divisional financial performance, taking ownership of revenue, profitability, forecasting, and cost management.

- Manage and optimise supplier relationships, ensuring our network partners deliver outstanding performance, quality, and value.

- Champion a "One Davies" approach, bringing teams together to achieve common goals and deliver exceptional customer experiences.

- Monitor operational performance through robust reporting, data analysis, and KPI management.

- Provide strategic insight and recommendations to support business growth and operational excellence.

- Build strong relationships with clients, suppliers, and internal stakeholders, acting as a trusted partner and senior leader.

- Contribute to business development activity, supporting tenders, client proposals, and strategic growth initiatives.

- Drive innovation, efficiency, and continuous improvement across the supply chain and repair network.

Knowledge and Abilities:

We're seeking an experienced leader who combines commercial acumen with operational expertise and a genuine passion for people and customer delivery.
You'll bring:
- Extensive leadership experience managing large operational teams directly and through senior management structures.

- A minimum of 10 years' experience within the Property Claims sector , with strong knowledge of property insurance and building repair services.

- A proven track record of delivering financial performance, including P&L responsibility, revenue growth, and cost control.

- Experience managing complex supplier networks, repair contractors, or supply chain partnerships.

- Outstanding stakeholder management skills, with the ability to build credibility with clients, colleagues, and suppliers alike.

- Strong analytical and reporting capabilities, using data to drive decision-making and performance improvements.

- Exceptional communication skills, both written and verbal.

- A customer-first mindset with a passion for service excellence.

- The ability to thrive in a fast-paced, evolving environment whilst maintaining strategic focus.

- A full, clean UK driving licence.

Benefits

Career & Purpose

- Davies Innovation Lab

- Leadership training programme

- Funding for professional qualifications

- Thrive at Davies; learning opportunities

Environmental & Social

- The Davies Foundation

- Local charity funding

- Pennies To Heaven

- Employee Resource Groups

- Employee volunteering programme

Financial Health

- Pension, 5% employee and 5% employer contribution

- My Choices at Davies provides;