Director of People Experience (Europe)✦ anywhere

Storyblok is a headless CMS that enables marketers and developers to create with joy and publish with confidence. It empowers you to deliver structured and consistent content everywhere: websites, apps, AI search, and beyond.

Legendary brands like Virgin Media O2, Oatly, and TomTom use Storyblok to make a bigger, faster market impact.

WHAT IS IN IT FOR YOU

You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits:

- Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…)

- Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding

- Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays

- Personal development fund for courses, books, conferences, and material

- The annual international team-building trip, quarterly and monthly online get-togethers

- As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules

- An international team that loves to have fun at work and works hard together to accomplish shared goals

JOB SUMMARY

As a Director of People Experience at Storyblok , you lead a lean, high-trust team of three - two senior HRBPs and one People Operations Specialist - supporting a fully remote organisation of ~320 people across 40+ countries.

From a business partnering perspective, our senior HRBPs own their divisions end-to-end, from executive level to individual contributor. Your role is to enable and support that model: develop and coach the team, act as their senior escalation point on complex ER and high-stakes people situations, and step in as a hands-on Business Partner when needed. Alongside the partnering dimension, you own the operational backbone of the pillar - HR Operations, process improvement and automation, EOR relationships, and HR policy in close collaboration with Legal.

You'll be a key member of the People Leadership Team, partnering closely with the VP of People & Organisation, the Director of Talent & Total Rewards, and the Director of Talent Management & Development.
ESSENTIAL JOB FUNCTIONS
Team Leadership & HRBP Development

- Lead, manage and develop a team of three - two Senior HRBPs and one People Operations Specialist - across multiple time zones and geographies

- Define and maintain the HRBP operating model, ways of working, and quality standards - ensuring both HRBPs operate with consistency, proactivity, and full end-to-end division ownership

- Coach and develop the HRBPs to build their business partnering capability, their confidence in complex situations, and their ability to operate autonomously at Senior Leadership level within their divisions

- Act as backup Business Partner for either division when HRBPs are unavailable, on leave, or facing a particularly complex or sensitive situation

- Set clear expectations, provide regular feedback, and create development plans for each team member

- Foster a team culture of curiosity, operational excellence, and continuous improvement

HR Operations

- Own the HR Operations function - ensuring the employee lifecycle (onboarding, offboarding, employee changes, parental leave, contract amendments) is delivered in a scalable, compliant, and high-quality way globally

- Oversee the People Operations Specialist and ensure Tier 1 queries, employee events, and process documentation are handled to a high standard

- Define and monitor HR Ops SLAs, and track operational health metrics - including process compliance, HRIS accuracy, and employee lifecycle quality

- Lead quarterly process audits across onboarding, offboarding, HRIS data, SOC2 and ISO requirements

- Act as primary point of contact for cross-divisional collaboration with Payroll, Tech Ops, Finance, and Legal on operational HR matters

Process Improvement & Automation

- Own the People Ops process improveme