Deployment Strategist

Alation is pioneering the next era of data intelligence — powered by AI agents and trusted data . Organizations around the world rely on Alation to drive self-service analytics, cloud transformation, data governance, and AI innovation. Our technology helps enterprises connect people and data to make faster, smarter, and more confident decisions. With more than $340M in funding – valued at over $1.7 billion and more than 650 customers, including 40% of the Fortune 100.

As data becomes the foundation of every business, Alation is leading the way in helping organizations unlock their full potential. By bringing intelligence, automation, and trust to every interaction, we empower customers to scale data-driven innovation with confidence and speed.

Joining Alation means being part of a winning team shaping the future of AI-powered data intelligence . We move fast, think big, and deliver results together.
Job Description:

As a Deployment Strategist I, you are the person our customers and account teams count on to keep things moving: tracking every open issue, chasing down the answer, and making sure nobody is left wondering what happens next. This role is responsible for driving business value attainment across the Alation customer base.
What You'll Do

You'll spend your day in the space between the customer, the account team, Support, and Product.

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Keep evaluations moving. Partner with your Account Executives and Deployment Strategists to hold momentum through the sales cycle. Track every open technical question, blocker, and requirement across active opportunities: feature questions, enablement needs, environment issues, security and architecture follow-ups, and drive each one to a clear answer before it stalls the deal.

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Keep everyone informed. Send the update before it's asked for. Customers and account teams should always know the status, next step, and task owner.

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Supporting your peers. Work with the account team on RFIs, RFPs, and RFQs

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Close the loop with Product. Translate customer requirements into clear, evidence-backed feedback for Product and Engineering.

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Show customers the way. Walk users through features, run focused solution demos, and answer the "can Alation do this?" question with a working example.

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Make the knowledge reusable. Contribute what you learn to our knowledge base and to the Alation Community, so the next person doesn't start from zero.

What You Bring

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Follow-through you can point to. A history of owning a messy, multi-party problem and staying on it until it was resolved — in any setting: work, internship, research, volunteering, a side project.

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Clear writing and sharp presentation skills. You can go deep on technical detail with a technical audience, then explain the same thing in business terms to a business audience; in writing or live, without losing either room.

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Comfort in front of people. You can explain something technical to a business audience without hiding behind jargon.

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Organization at volume. Nothing falls off your list when there are thirty things on it.

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Knowledge about data and AI space. Some exposure to AI, databases, analytics, data integration, or cloud platforms; coursework, certifications, internships, and self-teaching all count.

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Technical Knowledge. 1–3 years in a technical, customer-facing role (support, consulting, analytics, IT, solutions)

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Technical Stack. Any of the following: RDBMS, Lakehouses, BI, SQL, REST APIs, AI.

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Exposure to data governance, data space, and/or AI.

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Curiosity and creativity. You're the kind of person who keeps asking why until you understand the customer's real problem, then gets inventive about solving it.

Practical details

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Travel: Occasional travel within your sales territory to customer sites and marketing events. Expect this to grow as you take on workshops and proof-of-value work.

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Who you'll work with: Account Executives, Customer Solutions Team, Technical Support, Product, an