Customer Service Representative

Description:

Company Overview
OutPLEX is recognized as one of the leading call centers and customer contact organizations for superior quality, professionalism and results. Our success can be attributed to one thing-outstanding employees who provide superior services and products to our customers. OutPLEX is a top Teleservices contact center providing sales and services from some of the most recognized companies today!

Job Description
We are seeking well-spoken, resourceful, and goal-driven Customer Service Agents to represent a wide array of well-established companies based in the USA from various industries by handling calls, emails, or chats. After successfully completing the application form and assessments, recruiters will inform you about the project/campaign you qualify for and provide additional details.
Benefits:
-US$500 hiring bonus.
-Competitive salary.

- Performance incentives.
-Breaks are paid.
-We cover your Impuestos Sobre la Renta. (we take pride in the fact we are the only contact cetner in DR offering this benefit)

-And more.
Requirements:
-Dominican Cedula.
-Awesome English.

- 6 months of experience performing Customer Service within call center settings.
-Multi-tasking skills.
-Fast-paced & flexible.

-Reside in Santo Domingo.
Responsibilities:
-Verify customers' identities.

- Record activities regularly and accurately in appropriate systems.
-Cover requests originated via phone calls, emails or chat.
-Handle requests to completion.
-Tasks are not limited to the aforementioned.

Originally posted on Himalayas