Corporate Vice President, National Account Executive (NAE)
Location Designation: Fully Remote
Group Benefit Solutions deliverscomprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life’s legacy of beingthere when we’re needed most. Here, you'll design, implement, and support these solutions directly impacting employees’ lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.
Role Overview :
The National Account Executive (NAE) has strategic ownership of large and/or complex national account relationships, with responsibility for retaining, growing, and strengthening a book of business. The NAE serves as a trusted strategic and consultative partner to customers and producers, bringing together financial, underwriting, claims, market, product, and client insights to help customers achieve their objectives.
The NAE leads the overall client relationship and orchestrates cross-functional partners across Sales, Underwriting, Service, Claims, Implementation, and other areas to deliver an integrated National Account Experience. The role is expected to anticipate client needs, influence senior stakeholders, identify profitable growth opportunities, and drive strong outcomes in persistency, profitability, rate renewal actions, referrals, and expansion of existing relationships.
**Preferred location is Chicago, IL or Pittsburgh, PA; however, other locations may be considered for highly qualified candidates.**
What You’ll Do :
- Strategic Account Leadership: Own and execute disciplined book-of-business and account engagement plans with clear goals, strategies, and actions designed to retain, grow, and strengthen customer relationships.
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Trusted Advisor: Develop deep knowledge of each customer’s business, benefits strategy, workforce priorities, financial objectives, and broader organizational landscape; translate that knowledge into proactive recommendations and a differentiated client experience.
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Executive Presence and Influence: Build credibility with senior customer, producer, and internal stakeholders. Communicate complex concepts clearly, bring a point of view, and influence decisions across multiple levels and functions.
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Commercial and Growth Mindset: Identify and pursue opportunities to deepen relationships, expand lines of coverage, generate credible referrals, and contribute to profitable growth. Partner with Sales Representatives using customer and producer insights to improve sales success.
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Data-Driven Consulting: Use financial, underwriting, claims, utilization, market, and client data to identify trends, risks, and opportunities and develop insightful, consultative recommendations for customers and producers.
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Cross-Functional Leadership: Lead across Underwriting, Sales, Service, Claims, Implementation, and other internal partners to align priorities, remove obstacles, and deliver coordinated solutions that meet customer needs.
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Proactive Problem Solving: Anticipate emerging customer needs, service risks, renewal challenges, and market changes. Take ownership of outcomes and mobilize the right resources before issues escalate.
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Renewal Strategy and Execution: Coordinate renewal strategy and requirements for assigned cases in partnership with Sales, Underwriting, Claims, and other disciplines. Use trends and analysis to develop consultative product reviews and financial analyses, and proactively identify rate guarantee extension opportunities 12+ months prior to renewal where appropriate.
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Client and Producer Engagement: Plan and lead purposeful client and producer meetings with proactive agendas, relevant insights, and clear follow-up. Keep abreast of changing benefits, HR needs, corporate priorities, and competitive dynamics.
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