Convention Operations Coordinator

Save lives, from the workplace to anyplace. The National Safety Council is America’s leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. We are currently looking for a Convention Operations Coordinator to join us in our mission to save lives and prevent injuries. Position Highlights: The Convention Operations Coordinator supports the planning, coordination, and execution of conference, tradeshow, and exhibit hall operations. This role provides administrative, logistical, and onsite support to the operations team and assists with the successful execution of event-related activities. The Convention Operations Coordinator works under the guidance of the Senior Director and/or Exhibit Operations Manager and is responsible for supporting operational processes, maintaining organization across multiple projects, and assisting with onsite execution. This position is ideal for an individual developing foundational experience in event and exhibit operations. What You’ll Do: Operational & Administrative Support - Support day-to-day operational activities related to conferences, meetings, and exhibit hall management - Assist with maintaining operational timelines, trackers, and project documents - Support preparation and organization of operational materials and reports - Assist with scheduling meetings, vendor calls, and operational check-ins - Maintain organized electronic files and operational documentation Exhibitor & Vendor Support - Assist with exhibitor communications and customer service inquiries - Support collection and tracking of exhibitor forms, COIs, and required documentation - Assist with exhibitor booth approval tracking and follow-up communication - Support vendor coordination and communication as directed by leadership - Assist with maintaining exhibitor and vendor databases and records Exhibit Hall Support - Assist with operational coordination for exhibit hall activities, including: - Floorplan updates and tracking - Move-in and move-out preparation - Dock access communication support - Exhibitor service coordination - On-site operational preparation - Signage and material distribution - Staffing and scheduling support Systems & Technology Support - Assist with operational systems and platforms, including: - A2Z updates and data entry - Dashboard updates - Report generation assistance - Exhibitor communication support - Operational tracking and database maintenance Onsite Event Support - Provide onsite support during move-in, show days, and move-out - Assist with exhibitor and attendee operational questions - Support floor managers and operational leadership onsite - Help troubleshoot basic operational issues and escalate concerns appropriately - Assist with setup, coordination, and execution of operational activities Signage & Material Coordination - Assist with exhibit hall signage preparation and placement - Coordinate distribution of operational materials and exhibitor information - Support inventory and tracking of event materials and supplies Staffing & Team Support - Assist with onboarding preparation for temporary staff and contractors - Support preparation of staffing materials and schedules - Assist with team communication and onsite coordination Site Visits & Event Preparation - Participate in operational planning meetings and site visits, as assigned - Assist with preparation of site visit materials and notes - Support operational logistics planning for assigned events Post-Show Support - Assist with post-show reporting and operational recaps - Support collection of exhibitor and vendor feedback - Assist with organizing post-event operational documentation We’re Looking for Someone with: - Associate's degree in Business, Hospitality, Event M