Contracts Manager

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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The Contracts Manager is an experienced contracts professional who independently manages complex commercial negotiations and serves as a trusted operational advisor to business stakeholders across the organization. This role owns high-value and non-standard agreements throughout the contract lifecycle, exercises significant independent judgment in negotiation strategy and playbook application, and partners closely with Legal to balance commercial objectives with contractual risk. The Sr Contracts Manager influences contracting practices through process improvements, playbook governance, and mentorship while helping scale efficient, consistent contracting operations across the business. Key Responsibilities & Duties:

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Lead negotiation of complex customer, vendor, procurement, SaaS, and strategic commercial agreements by evaluating contractual, operational, and commercial risks while balancing business objectives.

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Manage the complete lifecycle of complex commercial agreements by drafting, reviewing, negotiating, executing, amending, and interpreting contractual obligations with minimal supervision.

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Serve as the primary contracts advisor for assigned business units by providing guidance on contract structure, negotiation strategy, and approved commercial positions.

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Negotiate non-standard contractual terms by applying advanced judgment within established playbooks and escalating novel legal risks to Legal when appropriate.

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Partner with Sales, Procurement, Finance, Information Security, Privacy, Product, Compliance, Risk, and Legal teams by facilitating efficient negotiations that support strategic business objectives.

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Identify, assess, and mitigate contractual and commercial risks by recommending practical business solutions and appropriate escalation strategies for legal review.

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Lead resolution of complex contractual disputes and negotiation challenges by collaborating with internal stakeholders and counterparties to achieve mutually acceptable outcomes.

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Mentor Associate Contracts Managers and Contracts Managers by providing technical guidance, reviewing negotiation strategies, and sharing best practices for contract administration and stakeholder management.

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Coordinate with Legal on high-risk negotiations by preparing contract summaries, documenting key issues, and ensuring timely escalation of legal matters requiring attorney review.

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The Senior Contract Manager will be a trusted partner to the attorneys in Alkami Legal and will often be trusted partners on key business objectives such as monthly SOX reporting, M&A activities and other special projects.

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Maintain accurate contract records and reporting by ensuring agreement documentation, metadata, obligations, and audit trails co