Compliance Manager, Governance and Enablement
Overview
This position will serve as the operational integrator of the HealthEdge Compliance and Privacy Department. This role will enable the execution of Compliance and Privacy strategy by coordinating governance, managing strategic initiatives, supporting enterprise risk management, facilitating reporting, and ensuring accountability across the department. Importantly, this role will also operate a coordinated Compliance control system through effective governance, communication, program management and operational discipline.
Job Description
Primary responsibilities will include
- Managing governance forums, agendas, decision logs, and action tracking, in addition to corresponding governance documentation, including policies, procedures, standards, control documentation, process maps, playbooks, training materials, and reporting templates.
- Supporting execution of strategic departmental priorities from planning through implementation
- Monitoring cross-functional dependencies and escalation of risks to leadershipSupports the development, implementation, and ongoing management of compliance governance frameworks, routines, and operating practices.
- Partners with business, compliance, legal, and operations teams to ensure compliance requirements are understood and embedded into business processes.
- Coordinate departmental KPIs and executive dashboarding and monitor departmental performance against strategic objectives
- Help support critical Compliance channels of communication including SharePoint, hotline, and multiple email channels
- Identify opportunities to improve upon governance processes and operational efficiency
- Support development of standardized workflows, templates, and operating procedures by broadly promoting consistency and contionuous improvement across the Compliance and Privacy organization.
- Collaborates with stakeholders to simplify and standardize compliance processes where possible.
- Supports change management and communication efforts related to new or changing compliance requirements.
- Promotes a culture of accountability, transparency, risk awareness, and compliance ownership.
Skill Examples
- Ability to interpret compliance requirements and translate them into practical business processes.
- Ability to manage governance routines, action logs, deliverables, and stakeholder follow-up.
- Strong written and verbal communication skills, including the ability to summarize complex information clearly.
- Ability to build trusted relationships with business, compliance, legal, and operational stakeholders.
- Strong organizational skills and ability to manage multiple priorities and deadlines.
- Ability to develop clear templates, process documentation, job aids, and reporting materials.
- Ability to influence without direct authority and drive accountability across teams.
- Ability to maintain confidentiality and handle sensitive information appropriately.
Knowledge Examples
- Working knowledge of regulatory and operational compliance governance, risk management, audit readiness, and internal controls.
- Understanding of issue management, corrective action planning, remediation tracking, and root cause analysis.
- Familiarity with compliance reporting, metrics, dashboards, and executive-level status updates.
- Knowledge of change management and communication practices.
- Familiarity with healthcare, claims, payer operations, HR, technology, or shared services compliance environments preferred, depending on business area.
- Proficiency with Microsoft Office tools, including Excel, PowerPoint, Word, Teams, and SharePoint.
- Familiarity with workflow, audit, risk, project management, or reporting tools such as Smartsheet, Jira, Power BI, or similar platforms preferred.
Qualifications
Required Qualifications
- Bachelor’s degree in Business, Healthcare Administration, Compliance, Risk Management, Human Resources, Operations, or related field, or equivalent work exper