Commercial Lines Account Manager

Our client is a growing, thriving, independent insurance agency licensed in 39 states with more than 20 carrier partners. Their focus is not just to provide insurance - but to protect what matters most to their clients: family, business, and their future. The agency makes it their top priority to safeguard the client's family and business as thoughtfully and intentionally as they would their own. They believe every client deserves to feel confident about their coverage, and that starts with the strength of their team. Their licensed professionals build lasting client relationships around three things: the right coverage, the best price, and world-class service. Agency staff are supported by a team with deep industry expertise, real mentorship, and the resources to succeed. The agency is looking for individuals who want to build a stable, meaningful career doing work that genuinely helps people protect what matters most.

Role Overview

We are seeking a highly motivated and experienced Commercial Lines professional to join our growing team. As a Commercial Lines Account Manager, you will be responsible for managing a book of existing commercial accounts, providing proactive renewal management, day-to-day client service, and trusted insurance guidance. This role is relationship-driven, detail-oriented, and essential to delivering the FirstMark experience.

Your key responsibilities may include:
- Manage renewals for an established commercial book of business
- Provide ongoing client care, endorsements, certificates, and coverage support
- Collaborate closely with producers, carriers, and internal teams
- Identify coverage gaps and support long-term risk management conversations
- Deliver timely, accurate, and thoughtful service to our clients
- Partner with our incredible teams to deliver a world-class, boutique client experience in every single interaction.