Client Support and Outreach Assistant (For Active Pooling)

Key Responsibilities
Outreach & Communication
- Conduct outbound outreach via email, LinkedIn, and other platforms to engage prospects, clients, and partners

- Support follow-ups, scheduling, and ongoing communication with stakeholders

- Maintain professional and clear written communication aligned with client expectations

Research & Lead Generation
- Identify and research companies, executives, and market opportunities

- Build and manage prospect lists for campaigns and business initiatives

- Gather insights on industries, competitors, and target markets

Campaign & Operations Support
- Assist in executing outreach and marketing campaigns

- Track and update activity in CRM tools (e.g., Salesforce, HubSpot, Google Sheets)

- Support reporting, data management, and pipeline tracking

Administrative & Coordination Support
- Schedule meetings, manage calendars, and coordinate across teams

- Assist with documentation, reporting, and internal organization

- Support ad hoc projects across business, events, or client initiatives

Qualifications
- 1–4 years of experience in virtual assistance, sales support, customer support, business development, or similar roles

- Strong written and verbal English communication skills

- Experience with outreach tools (LinkedIn, email platforms) and CRM systems is a plus

- Proficient in Microsoft Office (Excel, Outlook, PowerPoint) and Google Workspace

- Highly organized with strong attention to detail and ability to manage multiple priorities

- Comfortable working remotely in a fast-paced, deadline-driven environment

- Self-starter with strong initiative, accountability, and problem-solving skills

What We Look For
- Strong communication and professionalism in client interactions

- Resourcefulness and ability to “figure things out” independently

- Adaptability across different types of work (outreach, research, admin, etc.)

- High level of ownership and reliability

Originally posted on Himalayas