CHIEF OF STAFF

CHIEF OF STAFF

Independent Contractor | Remote | Minimum 20 Hours/Week

This is an independent contractor (1099) position. VaVa contractors are responsible for managing their own taxes, benefits, and business expenses.

VaVa Virtual Assistants is a remote company based out of Atlanta, Georgia, built on the belief that businesses thrive when they have the right support behind them. We connect clients across industries like nonprofit, legal, coaching, and finance with skilled virtual professionals who bring genuine expertise to the work. Our team may be distributed, but the culture is deeply connected through daily conversation, project collaboration, and regular all-company virtual gatherings.

We are looking for a seasoned Chief of Staff who can operate as a true strategic partner to the leaders we serve. This role requires someone capable of thinking at the level of the founder or executive, filtering what deserves their attention, and translating vision into organizational action. Clients at this stage have operational support in place; what they need is a trusted advisor who can hold the weight of strategic decision-making alongside them.

Beyond your client work, you will be part of a contractor community that genuinely invests in one another's success. Regular calls with clients and fellow contractors keep you connected to the broader VaVa team, and every interaction is an opportunity to reflect our mission, vision, and values.

Please review the requirements and qualifications below carefully, as they reflect what it truly takes to succeed in this role. We appreciate your interest in joining the team.
EXPECTATIONS

Represent VaVa Virtual Assistants in a Positive and Professional Manner

- Operate at a level of professionalism that reflects the trust placed in you by both VaVa and the executives you support

- Serve as a model for VaVa's values within your client relationships, particularly in high-stakes or sensitive communications

- Strengthen VaVa's contractor community by bringing a senior leadership perspective to shared spaces and conversations

Take Ownership of Client Satisfaction

- Hold ultimate accountability for the health of the client relationship, including how well the engagement is serving their evolving strategic needs

- Develop deep enough context about the client's priorities and pressures to anticipate what they need before they ask

- Navigate complex or sensitive challenges with sound judgment, protecting both the quality of service and the integrity of the relationship

- Monitor engagement scope continuously and initiate proactive conversations with clients when their needs have outgrown or shifted from the current structure

RESPONSIBILITIES

- Serve as a trusted strategic partner to the founder or executive, thinking alongside them on decisions, priorities, and organizational direction

- Filter and manage what reaches the executive's attention, distinguishing between what requires their judgment and what can be handled or delegated

- Translate the executive's vision and priorities into clear direction for their team, ensuring organizational alignment without requiring the founder to repeat themselves

- Prepare the executive for high-stakes meetings, presentations, board conversations, and external engagements, including briefings, talking points, and background research

- Oversee and synthesize reporting from across the business so the executive has an accurate, real-time picture of operations, team performance, and progress toward goals

- Act as a senior liaison between the executive and internal teams, external stakeholders, partners, and clients, representing their interests with accuracy and discretion

- Identify strategic gaps, emerging risks, or organizational misalignments and bring them to the executive with context and a recommended path forward

- Support organizational planning, including quarterly priorities, team structure decisions, and resource allocation conversation