Channels Performance Specialist

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.

How you will achieve success:
- Primary owner for managing and exceeding channel account health performance metrics.

- Aligns & communicates with channel management and channel partners on account health progress and strategies.

- Leads process optimization, change management, and initiatives across divisions that impact order health, returns, our customer, and protect margins.

- Responsible for managing the health of existing channel task processes and implementing new processes to exceed the demands of tomorrow’s customer.

- Supports item & listing optimization by executing strategies that increase product reviews, improve review ratings, Q&A, and increase customer trust.

What experiences will help you in this role:
- Strong organizational skills, attention to detail, and ability to manage multiple, competing priorities simultaneously.

- Basic analytical skills and ability to analyze moderate sized datasets to provide insights.

- Action-oriented and persistence to drive solutions; communicates effectively.

- Understands basics of major Microsoft applications and basic excel navigation and logical functions.

- Possesses strong knowledge of customer service processes and how software systems interact with channels.