Business Operations Analyst II
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.
Labcorp is seeking a remote Business Operations Analyst II to join our Northeast Division.
The Business Operations Analyst II is responsible for delivering high-quality business intelligence, analytics, and reporting solutions that support commercial and operational ‑decision-making‑ across the organization. This role partners with leaders and key stakeholders to translate business needs into actionable insights using Tableau, Power BI, Copilot and additional analytical and AI tools. The analyst will streamline and automate data management, data analytics, and data visualization processes to increase efficiency, accuracy, and the accessibility of critical business information.
The ideal candidate has strong analytical capability, a problem-solving‑ mindset, and experience transforming data into intuitive dashboards and reports that inform strategy and performance.
Job Responsibilities:
- Develop, enhance, and maintain interactive Tableau dashboards and reports that provide clear and actionable insights to operational leaders and stakeholders.
- Conduct data analysis to identify trends, patterns, performance drivers, and opportunities for operational improvement.
- Translate business questions into analytical approaches that support decision-making.
- Validate data accuracy and ensure consistency across reporting platforms.
- Lead the strategic advancement of AI and Copilot in the Division
- Streamline and automate recurring data processes to improve efficiency and reduce manual effort.
- Build and optimize data pipelines, using tools such as Alteryx, Tableau Prep, SQL, Excel, or other data integration tools.
- Ensure data integrity through quality checks, documentation, and established governance practices.
- Maintain data dictionaries, definitions, and reporting standards.
- Deliver recurring and ad hoc performance reports to support operational reviews, strategic planning, and business initiatives.
- Interpret and communicate insights in a clear, concise manner for both technical and nontechnical audiences.
- Support KPI creation, tracking, and refinement across teams.
- Provide analytical support for business cases, forecasting models, and process improvement initiatives.
- Partner with operational leaders to understand business needs and design analytics solutions that support performance improvement.
- Act as a subject matter resource on Tableau capabilities and reporting best practices.
- Provide training or documentation to help stakeholders understand dashboards, data definitions, and insights.
Minimum Qualifications:
- Bachelor's Degree
Preferred Qualifications:
- 3+ years of experience in business analysis, operations analytics, or a related role
Additional Job Standards:
- Proficiency in Tableau & Power BI (dashboard development, visualization best practices).
- Experience with data analysis tools such as Alteryx, Tableau Prep, Power BI, Salesforce SQL, Excel (advanced), Power Query, Python, or similar.
- Strong analytical, critical thinking, and ‑problem-solving‑ skills.
- Ability to simpli