Business Excellence Lead

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for , webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.

Role Overview:

We are looking for a Business Excellence Lead to join the Business Excellence team. The role supports the business in tracking performance, finding inefficiencies and making better decisions through clear and accurate analysis. The Business Excellence Lead will work with teams across functions and markets to turn data into simple insights and practical actions.

This role suits someone early in their career who is analytical, curious and careful with detail, and who wants to see their work improve how the business operates.

Key Responsibilities
- Track company performance across functions, markets and business lines, and highlight gaps, trends and opportunities for improvement.
- Maintain KPI trackers and dashboards, and check that figures are accurate, consistent and up to date.
- Prepare data and analysis for the Weekly Business Review (WBR) and Monthly Business Review (MBR).
- Analyse costs, spending and resource use to identify savings opportunities, and measure the impact of improvements once they are made.
- Map current processes and use data to identify delays, duplication and manual work.
- Collect and analyse data for retrospectives on major events, projects and initiatives, and track that agreed actions are completed.
- Build simple financial and operational models to support business cases for new initiatives and opportunities.

- Support cross-functional improvement initiatives by tracking progress against agreed objectives and reporting on status.
- Work with the Data team to define reporting requirements, and with Finance to use budget and actual figures in performance analysis.

- 1 to 2 years of experience in data analysis, business analysis or a similar role.
- Bachelor's degree in Business, Economics, Statistics, Engineering, Computer Science or a related field.
- Strong proficiency in Excel or Google Sheets (pivot tables, lookups and formulas) and working knowledge of SQL.
- Experience with dashboarding tools (for example, Looker Studio, Power BI or Tableau).
- Ability to explain findings clearly in simple written and visual form.
- Excellent command of English (written and spoken).
- Strong sense of ownership, structure and attention to detail.
- Knowledge of Python, or experience in ticketing, events, e-commerce or technology, is a plus.