Business Analyst (Remote, US)

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

Lumen connects the world by igniting business growth through connecting people, data, and applications quickly, securely, and effortlessly.

The Commercial Strategy organization is seeking an early-career Business Analyst to support priority play design and Lumen’s go-to-market framework. In this role, you will turn field feedback and performance data into actionable insights that strengthen sales enablement and help drive revenue growth. You will collaborate with Sales, Marketing, Product, and business leaders while contributing to annual strategy review and planning processes.

The Main Responsibilities

Responsible for conducting or assisting in the documentation of simple to moderate business analysis projects under direct supervision. Works with other team members and subject matter experts to resolve certain questions that are received.

- Measure the effectiveness of commercial plays across market segments and sales channels.

- Analyze seller and partner feedback to identify opportunities to refine go-to-market plays.

- Collect, interpret, and synthesize data from multiple sources into clear business insights.

- Integrate findings into ongoing analysis and annual strategy-setting processes.

- Partner with Sales to help increase the adoption of commercial plays across market segments.

- Collaborate with Marketing and Product to develop use cases, outcomes, and supporting materials.

- Prepare presentations and communicate recommendations to cross-functional partners and leaders.

- Manage multiple priorities in a fast-paced, collaborative environment.

What We Look For in a Candidate

Minimum

- Must have completed an internship within Data Analytics at Lumen Technologies

- Proficiency with Microsoft Word, Excel, PowerPoint, Teams, Copilot, and SharePoint.

- Strong analytical and problem-solving skills with the ability to interpret data and field feedback.

- Excellent written and verbal communication skills.

- Ability to collaborate effectively in a team environment and across business functions.

- Comfort presenting insights and proposed solutions to different levels of leadership.

- Demonstrated curiosity, initiative, and a growth mindset.

- Ability to organize work, manage competing priorities, and meet deadlines.

- Customer-first approach to evaluating business challenges and opportunities.

Preferred

- Experience with Power BI.

- Experience developing presentations, business recommendations, or data-driven insights.

- Exposure to go-to-market strategy, sales enablement, marketing, product, finance, or commercial planning.

- Educational background in Business, Marketing, Economics, Finance, or a related field.

- Ability to develop creative solutions to complex business problems.

- Willingness to ask thoughtful questions and challenge existing approaches constructively.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$55,313 - $73,750 in these states: AL, AR, AZ, FL