BUSINESS ANALYST - PRODUCT SME - CORPORATE BANKING (COMMERCIAL CARDS)

Job Purpose

Lead the development of business requirements for commercial-card products supporting corporate purchasing, travel and expense-management needs.
Key Responsibilities

- Define commercial-card propositions, customer segments, card types and supported business use cases.

- Document end-to-end journeys for corporate onboarding, card issuance, activation, servicing, replacement, suspension and closure.

- Define company-level and cardholder-level limits, merchant-category controls, geographic controls and transaction restrictions.

- Capture requirements for physical and virtual cards, where applicable.

- Define billing, repayment, settlement, fees, statements and reconciliation requirements.

- Document corporate administrator capabilities, cardholder management, approval workflows and expense visibility.

- Define transaction monitoring, disputed-transaction, chargeback, fraud, delinquency and exception-handling requirements.

- Identify integrations with card-management systems, payment networks, core banking, digital channels, fraud systems and reporting platforms.

- Produce the detailed BRD, customer journeys, process flows, business rules, acceptance criteria and traceability matrix.

- Facilitate stakeholder reviews and manage the BRD through approval and sign-off.

Required Experience

- At least 7 years of experience in cards, corporate banking, transaction banking or business analysis.

- Direct experience designing or implementing commercial, corporate, purchasing or virtual-card products.

- Strong understanding of card issuance, authorization, billing, settlement, controls and dispute management.

- Experience working with card-management platforms, processors and payment networks.

- Saudi or GCC cards experience is strongly preferred.

Vertical:
Technology

Originally posted on Himalayas