Billing and Posting Resolution Provider

The Billing and Posting Resolution Provider is responsible for providing TruBridge services to customers. This includes coordinating the day to day activities of a hospital's or clinic’s business office such as patient billing and collection, third-party payer relations, and/or preparation of insurance claims.

Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include:

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Coordinates business office functions and personnel that may include, but is not limited to patient billing, credit and collections, and data entry.

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Recommends new processes and changes in current processes.

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Implements controls to ensure appropriate submission, billing and credit and collections are kept in accordance with established procedures

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Implements appropriate procedures for follow-up on third party approvals, billing, and collection of overdue accounts

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Ensures that accurate and timely billing is being done by staff members in accordance with established procedures and third-party requirements

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Responsible for consistently meeting production and quality assurance standards

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Maintains quality customer service by following company policies and procedures as well as policies and procedures specific to each customer

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Updates job knowledge by participating in company offered education opportunities

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Protects customer information by keeping all information confidential

- Processes miscellaneous paperwork

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Ability to work with high profile customers with difficult processes

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May regularly be asked to help with team projects

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Responsible for assisting manager in the management of employees which would include coaching, training and performing necessary disciplinary actions including following up on action plans for their employees.

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Maintains quality customer service by following company policies and procedures as well as policies and procedures specific to each customer

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Ensures employee compliance with dress code, attendance and other company policies.

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Processes miscellaneous paperwork and performs other administrative duties as assigned.

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As a Billing Coordinator you will also need to:

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Must be agile and able to easily shift between tasks

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Assist with backlog billing projects, such as advanced claim resolution

- Assist with new contract implementation

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Review claims to ensure edits are setup correctly

- Fill in as a Biller where needed

Minimum Requirements:

Education/Experience/Certification Requirements

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At least 5 years hospital billing experience, can include time outside of TruBridge

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Excellent communication (written and oral) and interpersonal skills.

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Strong organizational, multi-tasking, and time-management skills.

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Must be detail oriented and able to follow through on issues to resolution.

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Must be able to act both independently and as a team member.

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High School Diploma or equivalent combination of education and relevant experience needed.

- 1+ years’ experience

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Excellent critical thinking, organizational, and time management sills with a strong attention to detail, accuracy, and follow through

Why join our team?

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Work remotely with a work/life balance approach

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Robust benefits offering, including 401(k)

- Generous time off allotments

- 10 paid holidays annually

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Employer-paid short term disability and life insurance

- Paid Parental Leave

Business Support
Originally posted on Himalayas