Bilingual GuestCare Agent (English + French or Spanish)

🏢 KeyNest · all 2 jobs
📍 Australia
💰 PHP 45,000 - 60,000 / monthly
📅 Posted Oct 21, 2026 · via Himalayas
✅ Verified open — last confirmed 8h ago
🏷 Guest Care Agent, Customer Support Agent, Customer Service, Guest Services Agent, Bilingual Customer Service (en Fr), Guest Experience Agent +2 more
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About KeyNest

Founded in London, KeyNest is a global network of shops where Airbnb hosts and property managers securely store keys for guests, tenants, cleaners, and contractors. As an official global partner of Airbnb, we have successfully checked in more than 1,500,000 guests worldwide.
What you will do

You will join our team as a Bilingual GuestCare Agent on a full-time independent contractor basis, providing dedicated support to our international community of hosts and guests in English alongside either French or Spanish.
What we are looking for

We need reliable independent contractors who can commit to a 40-hour work week on a 60-month contract. If you meet most of these criteria and are comfortable communicating fluently in English and either French or Spanish, we encourage you to apply.
Your benefits

- Remote work

- Career Training

- Internal mobility program

Compensation
PHP 45,000–60,000 per month
Your first months at KeyNest

During your initial months, you will handle inquiries across our global network, taking ownership of guest and host communications. You will also participate in career training sessions to familiarize yourself with our operations and explore internal mobility opportunities as you grow with the company.

Originally posted on Himalayas

Flights + hotels

This role requires you to be in Australia. If that means relocating or flying in, it is worth checking fares before you commit to a start date.

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