Associate Supervisor, Invoicing

Associate Supervisor, Invoicing

Location: Leesburg, VA, Allendale, NJ or Remote

Company: VB Spine

Looking for a career where your work truly matters? At VB Spine, you’ll be part of a mission-focused team that supports surgeons during life-changing spinal procedures. We’re the largest privately held spine company and among the largest family-owned medical technology companies in the world, dedicated to innovation, surgeon partnerships, and improving patient outcomes in spine care. As an Associate Supervisor, Invoicing , you’ll lead the day-to-day operations of the Invoicing team — providing coaching, workload management, quality oversight, and operational support while serving as the primary escalation point and driving process improvements that support timely revenue recognition.

W hat You’ll Do:

- Lead, coach, and develop Invoicing Analysts to achieve departmental goals

- Balance workloads in partnership with management to ensure equitable distribution and timely completion of work

- Serve as the primary escalation point for complex billing and invoicing issues

- Monitor team productivity, quality, and service levels while providing ongoing feedback

- Drive accountability for individual and team performance

- Partner with Sales, Customer Service, Operations, Accounts Receivable, and other internal stakeholders to resolve barriers impacting invoicing

- Monitor aging orders and ensure timely resolution of outstanding issues

- Analyze reporting to identify trends and improvement opportunities

- Support training, onboarding, and continuous development of team members

- Continuously improve processes while maintaining accuracy and compliance

- Drive timely revenue recognition through operational excellence

What You Bring:

- Experience leading or mentoring employees preferred

- Strong understanding of order management, invoicing, billing, or revenue operations

- Excellent communication and conflict-resolution skills

- Strong analytical and organizational abilities

- Ability to prioritize multiple competing priorities in a fast-paced environment

- Advanced problem-solving and decision-making skills

- Experience with ERP systems (JD Edwards preferred) and Microsoft Excel

- A leadership style that leads by example, holds self and others accountable, removes roadblocks, builds strong cross-functional partnerships, and focuses on continuous improvement

Why VB Spine?

We believe in growing talent from within. At VB Spine, step into a people-leadership role where you’ll develop a high-performing Invoicing team, remove operational barriers, and directly contribute to accurate and timely revenue recognition that supports the company’s mission.

Compensation:

Pay for this role is competitive and based on experience, qualifications, and performance. The typical pay range for this position is $82,000.00 - $90,000.00 annually, with potential for bonuses and incentives plus benefits. Final compensation is determined on a case-by-case basis and considers a variety of factors including experience level, leadership experience, and market conditions.

Benefits include:

- Comprehensive health, dental, and vision insurance

- 401(k) with company match

- Paid time off (PTO) and holidays

- Ongoing training and professional development opportunities

- Opportunity to grow within a fast-paced, dynamic company

Originally posted on Himalayas