Associate Director, Partner Strategy & Solutions - US Remote (Plano, TX, US)

Req ID: 388987

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

The Associate Director, Partner Strategy & Solutions, leads structured problem definition, discovery, business-case development, and solution-development execution for partner-enabled industry solutions and growth initiatives across NTT DATA North America. Serving as the Strategy & Solutions lead for assigned initiatives, this individual brings a consulting-style approach to ambiguous customer and market problems and converts them into decision-ready solution opportunities.

The role works across NTT DATA business units, technology practices, sales, marketing, and strategic technology partners. It is responsible for creating the analytical and commercial foundation for solution investment: defining the customer problem, gathering evidence, structuring use cases, sizing value, assessing capabilities and gaps, developing business cases, and driving cross-functional work through governance and launch readiness.

As part of the Strategy & Solutions team, the Associate Director shares responsibility for the full solution lifecycle: customer-problem intake, discovery, solution ideation, capability and gap assessment, development handoffs, commercialization, seller enablement, launch, and post-launch refinement. The distinguishing contribution of this role is rigorous consulting discipline, structured analysis, business-case development, and executive-ready decision support.

This is not a hands-on technology-development, account-sales, or partner-relationship-management role. The Associate Director must be AI-literate and comfortable working with technical teams, but is primarily accountable for ensuring that solution-development decisions are grounded in customer evidence, clear business value, practical economics, defined assumptions, and an executable path forward.
Responsibilities Include:
Problem intake and discovery

- Lead structured discovery with business-unit and industry segment leaders, sellers, practices, partners, and other stakeholders to define the customer problem, target buyer, business pressure, current-state process, pain points, desired outcomes, and urgency.

- Develop hypotheses and discovery questions that distinguish material customer problems from technology-led ideas or isolated requests.

- Synthesize qualitative and quantitative inputs into concise problem statements, use-case definitions, opportunity narratives, and decision criteria.

- Identify target industries, buyer personas, account characteristics, and evidence of market demand relevant to the proposed solution.

Business case and value development

- Develop business cases for solution-development initiatives, including customer value hypotheses, benefit drivers, adoption assumptions, revenue opportunity, investment needs, delivery considerations, dependencies, risks, and expected commercial return.

- Build value models, ROI and cost-benefit analyses, scenario comparisons, and other decision-support analyses appropriate to the maturity of the initiative.

- Work with Practices, finance stakeholders, partners, and commercial leaders to validate key assumptions and distinguish evidence from estimates.

- Translate technical features and capabilities into business outcomes, measurable value drivers, and executive-level rationale.

- Develop clear recommendations to proceed, revise, hold, combine, or stop initiatives based on the evidence available.

Solution-development planning and execution

- Serve as the named Solution Development Lead for assigned solution-development projects and coordinate work from intake through validation, development, commercialization, and launch readiness.

- Develop and maintain the integrated work plan, milestones, responsibilities, dependencies, risks, decision requirements, and acceptance criteria