AR Representative III
Work Model: 100% Remote
Employment Type: Full-Time
Department: Accounts Receivable / Finance
Build Your Career With Alia Services
Alia Services connects talented professionals with growing companies around the world. We specialize in remote recruitment, workforce, and payroll solutions, helping organizations build exceptional teams while creating meaningful career opportunities for professionals.
We're looking for an experienced Senior Accounts Receivable Representative (AR Representative III) who is ready to take ownership of complex accounts, drive collections performance, and become a trusted resource within the AR team.
If you have strong B2B accounts receivable and collections experience , enjoy solving complex payment issues, and are comfortable communicating directly with customers and internal stakeholders, this could be a great next step in your career.
Why Join Alia Services ?
At Alia Services , we want our team members to feel supported throughout their employment while having opportunities to grow professionally. As part of our team, you'll have access to:
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100% Remote Work – Work from the comfort of your home while collaborating with an international team and client.
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Health Insurance – Health insurance coverage provided through SafetyWing , beginning as soon as you are hired.
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Paid Time Off (PTO) – Enjoy paid time off to rest, recharge, and maintain a healthy work-life balance.
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Reliable Payroll – Consistent payroll administration and support from the Alia Services team.
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Dedicated HR Support – Access to our People Operations team for employment-related questions, support, and guidance throughout your time with us.
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Professional Growth – Opportunities to develop your skills, gain international experience, and grow professionally.
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Coaching & Feedback – One-on-one coaching, ongoing feedback, mentorship, and development opportunities.
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International Experience – Gain valuable experience working remotely with international companies and teams.
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Cross-Functional Development – Opportunities to expand your knowledge and gain exposure to different areas of the business.
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Equipment Coordination – Equipment support and coordination may be available depending on the position and client requirements.
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Ongoing Employee Support – From onboarding through your day-to-day employment, Alia Services serves as your dedicated partner throughout your experience with the client.
With Alia Services , you're not just being placed in a remote role we remain part of your employment journey, providing ongoing HR, payroll, benefits, and professional support while you grow in your career.
About the Role
As a Senior Accounts Receivable Representative , you will play an important role in maintaining the financial health of the organization by managing customer accounts, resolving outstanding balances, and ensuring timely and accurate collections.
This is more than a transactional AR position. You'll independently manage accounts and escalations, communicate directly with customers regarding aged receivables, collaborate with teams across the organization, and serve as a knowledgeable resource for other members of the AR team.
Success in this role requires a combination of strong collections experience, attention to detail, customer communication, problem-solving, and ownership.
What You'll Do
Accounts Receivable & Collections
- Manage a portfolio of customer accounts and proactively follow up on past-due invoices via phone and email
- Independently manage aged receivables and customer-level escalations
- Lead customer conversations regarding outstanding balances and payment resolution
- Maintain account aging in accordance with established KPIs and productivity expectations
- Research and resolve short payments, overpayments, returned payments, and other account discrepancies
- Support payment research and credit validation activities
- Determine appropriate small-bala