Appointment Setter
Appointment Setter (Lead Generation, Meeting Booking & CRM) – Remote | U.S. Hours
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours — aligned with prospect time zones
About the Role
At Pavago , one of our clients is hiring an Appointment Setter to connect with prospects, qualify interest, and consistently book qualified meetings for the sales team.
This is a high-activity, execution-focused sales support role. Your primary responsibility is simple: turn leads and outreach conversations into scheduled sales meetings.
You’ll work across phone, email, CRM, and scheduling platforms , maintain consistent follow-up, and ensure prospects receive a professional experience from first contact through their booked meeting.
If you’re confident communicating with prospects, comfortable with outbound activity, and highly organized with follow-ups and scheduling, this role is a strong fit.
What You’ll Own
Lead Engagement & Outreach
Engage prospects through:
- Outbound calls
- LinkedIn and direct messaging
- Lead lists
- Inbound inquiries
You’ll:
- Start professional conversations with prospects
- Confirm interest in the company’s services
- Ask basic qualification questions
- Identify prospect needs and potential fit
- Follow up consistently with unresponsive or interested leads
- Move qualified prospects toward a scheduled conversation
Appointment Setting & Meeting Booking
Book qualified meetings between prospects and sales representatives using:
- Calendly
- Chili Piper
- HubSpot Meetings
- Google Calendar
- Microsoft Outlook
Manage:
- Multiple calendars
- Prospect time zones
- Meeting confirmations
- Reminders
- Rescheduling
- Cancellations
Your goal is not simply to book meetings — it’s to help ensure qualified prospects actually show up.
Lead Qualification
Conduct initial qualification based on factors such as:
- Prospect needs
- Role and decision-making authority
- Business fit
- Budget alignment
- Timing and interest
Provide the sales team with clear context before every scheduled meeting.
CRM Management & Follow-Up
Maintain accurate prospect records in platforms such as:
- Salesforce
- HubSpot
- Zoho CRM
Log:
- Calls
- Emails
- Conversation notes
- Follow-up dates
- Appointment status
- Qualification information
- Meeting outcomes
Keep CRM records clean, current, and actionable.
Sales Team Collaboration
Work closely with:
- SDRs
- BDRs
- Account Executives
- Sales leadership
Provide detailed handoffs so sales reps understand:
- Who the prospect is
- Why they’re interested
- What they need
- Relevant qualification information
- Previous conversations and objections
Share recurring prospect feedback to help improve outreach and messaging.
Performance Tracking & Optimization
Track performance across:
- Calls made
- Emails sent
- Conversations generated
- Appointments booked
- Qualification rates
- Meeting show rates
- Follow-up completion
Identify issues such as low response or show rates and help improve outreach and scheduling processes.
What Makes You a Strong Fit
You:
- Are confident speaking with prospects on the phone
- Communicate clearly through email and messaging
- Are comfortable with high-volume outreach
- Follow up consistently without needing reminders
- Handle rejection professionally
- Stay organized across multiple prospects and calendars
- Pay close attention to scheduling details and time zones
- Understand that activity matters, but qualified meetings are the real outcome
Required Experience & Skills
-
1–2+ years of experience in:
- Appointment setting
- Inside sales
- Sales support
- Lead generation
- Customer-facing roles
- Strong written and verbal English communication
- Comfortable conducting outbound calls
- Experience with CRM platforms such as:
- Salesforce
- HubSpot
- Zoho CRM
- Experience with scheduling tools such as:
- Calendly
- Chili Piper
- Strong calendar and time-zone management skills
- Highly organized and detail-oriented
- Comfortable working remotely during U.S. business hours
- Persistent and professional approach to follow-up
Nice to Have
- Experience supporting SDR or BDR teams
- Familiarity with:
- Outreach.io
- Salesloft
- Apollo
- LinkedIn Sales Navigator
- Experience in:
- SaaS
- B2B services
- Marketing
- Professional services
- Familiarity with qualification frameworks such as:
- BANT
- SPIN
- Challenger
What a Typical Day Looks Like
You might:
- Review the CRM and prioritize leads requiring follow-up
- Conduct outbound calls
- Send personalized emails and messages
- Respond to interested prospects
- Qualify leads through short conversations
- Book meetings with sales representatives
- Send confirmations and reminders
- Reschedule appointments when necessary
- Update CRM records and prospect notes
- Track appointment and show-rate performance
- Coordinate with sales reps on upcoming meetings
In short: You ensure the sales team consistently has qualified prospects on their calendars.
Key Metrics for Success
- Appointments booked per week/month
- Qualified meeting rate
- Meeting show rate — target 70–80%+
- Daily and weekly outreach activity
- Lead-to-appointment conversion rate
- Follow-up completion rate
- CRM accuracy and completeness
- Quality of sales handoffs
- Minimal scheduling errors
Why This Role Stands Out
- Direct impact on sales pipeline and revenue
- Clear and measurable performance expectations
- Hands-on exposure to modern sales tools and CRMs
- Structured sales workflows
- Opportunity to strengthen prospecting and qualification skills
- Fully remote environment
- Clear career progression into:
- SDR / BDR
- Senior Appointment Setter
- Account Executive
- Sales Operations
Interview Process
- Initial Phone Screen
- Spark Hire Intro Video
- Video Interview with Pavago Recruiter
- Practical Task – Appointment-Setting Roleplay / CRM Scenario
- Client Interview
- Offer & Background Verification
Apply Now
If you:
- Are confident speaking with prospects
- Can handle consistent outbound outreach
- Follow up until you get an answer
- Know how to qualify interest and book meetings
- Are highly organized with calendars, CRMs, and time zones
- Want to build a career in sales and pipeline generation
We’d love to hear from you.
Apply now and help turn prospect conversations into qualified sales opportunities.
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Originally posted on Himalayas
This role requires you to be in Colombia. If that means relocating or flying in, it is worth checking fares before you commit to a start date.
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