Appian Process Transformation (M&E Domain)

Tech stack:

- Appian (BPM / Case Management Platform)

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Microsoft Azure (integration, cloud services)

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Azure DevOps / Jira (Agile delivery and backlog management)

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Process modelling tools (e.g. Visio, Signavio, BPMN tools)

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M365 Suite (Teams, SharePoint, Excel, PowerPoint)

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Integration technologies: REST APIs, web services

Requirements:

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Proven experience in eliciting and documenting business requirements (user stories, epics, acceptance criteria)

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Hands-on experience with Appian in BPM/case management environments (minimum 1+ year)

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Experience in end-to-end process redesign, including as-is and to-be modelling

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Background in delivering transformation initiatives within the Meetings & Events (M&E) domain

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Experience integrating Appian with Microsoft Azure in enterprise or institutional environments

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Ability to design and configure complex workflows, business rules, and approval processes

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Strong understanding of process automation and case management platforms

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Experience working in multi-stakeholder environments (business, IT, external vendors)

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Knowledge of governance, security, and enterprise architecture frameworks

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Strong stakeholder management and communication skills

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Analytical mindset with focus on efficiency and user-centric solutions

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Experience with process modelling methodologies (BPMN or equivalent)

Nice to have:

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Exposure to EU/institutional projects or environments (e.g. EFSA context)

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Experience with M&E digital transformation programmes

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Familiarity with tools such as Miro or Figma for process and user journey mapping

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Knowledge of change management and user adoption strategies

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Experience in data and AI transformation initiatives

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Experienced in using AI tools in day-to-day workflow

Project description:

The role focuses on delivering high-impact process transformation initiatives within the Meetings & Events (M&E) domain, as part of broader digital, data, and AI transformation programmes. The consultant will work in international, multi-stakeholder environments, contributing to Appian-driven solutions and integrating them with Microsoft Azure. The project emphasizes scalable, efficient, and user-centric process automation aligned with enterprise governance and architecture standards.
Main responsibilities:

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Elicit, analyse, and document business requirements

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Lead or support end-to-end redesign of M&E processes (as-is/to-be)

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Design and implement Appian-based BPM and case management solutions

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Configure workflows, approval processes, and business rules in Appian

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Ensure seamless integration between Appian and Microsoft Azure

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Collaborate with business stakeholders, IT teams, and external vendors

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Support user adoption, change management, and operational readiness

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Deliver solutions aligned with governance, security, and architecture standards

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Contribute to broader data and AI transformation initiatives

Originally posted on Himalayas