Accounts Receivable Specialist

About Radformation
Radformation specializes in Radiation Oncology workflow automation. Our solutions save clinics time, eliminate planning errors, and enable the design of optimal treatments for patients. Our software focuses on three key areas:
Time savings through automation
Error reduction through automated systems
Increased quality care through advanced algorithms and workflows
We are a fully remote, mission-driven team united by a shared goal: to reduce cancer’s global impact and help save more of the 10 million lives it claims each year. Every line of code, every product release, and every conversation with our customers brings us closer to ensuring no patient’s treatment quality depends on where they live.

Job Brief
We’re looking for a motivated, detail-oriented early-career professional to join our Accounting team. The Accounts Receivable Specialist will support customer billing, accounts receivable, cash application, and sales tax processes while maintaining accurate information across our CRM and accounting systems. This is a good opportunity for someone who enjoys working with numbers and software, learns new systems quickly, and wants to grow in accounting and finance operations at a healthcare technology company.
The ideal candidate has a positive attitude and thrives on a dynamic team.

Responsibilities include:
- Support billing operations by preparing and following up on invoices for new and recurring customers

- Maintain accurate customer and billing records across the CRM and accounting system; investigate and resolve discrepancies between systems

- Provide excellent customer service and assistance when interacting with customers

- Provide W-9s, statements and other documentation to customers as needed

- Support sales tax compliance by gathering and reconciling transaction data, maintaining exemption documentation, and assisting with filings.

- Collaborate with internal departments to address billing issues and other invoice related inquiries

- Support and maintain the Company’s cash application process

- Assist with researching sales tax requirements by state and local jurisdiction, documenting findings, and escalating questions for review

Required Experience:
- Entry-level experience in billing, accounts receivable, accounting, or finance operations; relevant internships, coursework, or equivalent experience will be considered

- Basic understanding of invoices, payment terms, accounts receivable, and account reconciliations.

- Working knowledge of Excel or Google Sheets, including sorting, filtering, and using formulas to organize and check data

- Strong attention to detail and comfort working with numerical information

- Able to investigate discrepancies, identify possible causes, and follow through on resolving them.

- Clear, professional written and verbal communication skills, including when responding to customer questions.

- Organized and dependable, with the ability to manage recurring tasks and meet deadlines

- Curious about business software and able to learn new systems and processes quickly

Preferred Experience:
- Experience with SaaS billing, recurring invoices, or business-to-business customers.

- Experience with an ERP or accounting system, CRM software, or sales tax software, such as NetSuite or Salesforce.

- Exposure to sales tax support, tax exemption certificates, or researching tax requirements by jurisdiction.

- Advanced Excel or Google Sheets skills.

- Accounting, finance, business, or information systems coursework or degree.

- Experience with multi-currency billing or international customers