Accounts Receivable Specialist

Accounts Receivable Specialist
Summary of Position:

The Accounts Receivable Specialist carries primary responsibilities that include cash collections, placing collection calls; researching and resolving invoice discrepancies for correction as well as administrative duties to ensure efficient, timely and accurate payments on accounts.
Duties & Responsibilities:

- Collection efforts on all accounts over 30 days past due

- Report any situations or issues needing attention to Management

- Collaborate with other departments to gather necessary information or support for account collections

- Engage with clients through phone, email, and mail, maintaining a professional tone

- Assist and support other department needs

- Identify and research account discrepancies and adjust accordingly in timely manner

- Document information on accounts with names, numbers, and facts gathered regarding collections or invoice discrepancies and resolutions

- Acknowledge the specific responsibilities involved in safeguarding sensitive data within this role

- Performs other duties as assigned to ensure effective operation of the department and the company

- Live by and promote Verisma core values

Minimum Qualifications:

- Minimum high school diploma required or GED equivalent

- At least 2 years of recent experience in business-to-business collections

- 2 or more years in a customer service and/or accounts receivable role

- Demonstrate strong customer service skills with external customers, vendors, visitors, coworkers, and management

- Maintain concise and effective written and verbal communication skills

- Aspire to excellence in both work performance and customer service

- Exhibit courtesy in all interactions while representing the Company

- Must possess working knowledge of Microsoft Office applications

- Physical demands will require regularly sitting, standing, walking, talking, and listening; frequent use of hands and fingers for typing and reaching; occasionally lifting/moving up to 25 lbs

- Work environment will be clerical in nature with standard office equipment (computers, phones, photocopiers, filing cabinets, fax machines)

Originally posted on Himalayas