Account Strategist / Account Manager
Belkins is the most reviewed B2B appointment setting company in the USA, with over 300 5-star reviews, and is ranked among the Top-3 best professional service firms in the world 2024 by Clutch.
Trusted by industry leaders, including General Electric, Nvidia, UC Berkeley, Zendesk, Cloudflare, and over 1,000 other businesses in the USA — from startups to Fortune 500, empowering companies across 50+ industries with a results-oriented full-funnel outreach, boasting a staggering average of $10 return on every $1 spent with Belkins .
We foster long-term partnerships to unlock the full potential of B2B clients, allowing them to scale steadily regardless of market shifts.
The role
As an Account Strategist at Belkins , you own the relationship end to end. You build the strategy, manage the client, align the internal team, and make sure the numbers move. You'll carry 10 – 15 live client accounts simultaneously, each with their own goals, blockers, and stakeholders.
You're not a coordinator. You're the person who decides what happens next, and makes it happen.
Every week, you'll navigate demanding client conversations, translate data into strategy, and lead a pod of SDRs in a pair with the Delivery Lead toward ambitious KPIs. If you're energized by that kind of ownership and thrive in high-volume, client-facing environments, this role was built for you.
What you'll be doing
- Owning 10–15 client accounts simultaneously: communication, health, risk management, retention, and upsells.
- Building high-level outbound omnichannel strategies for each client. Ensure smooth performance, identify blockers, and suggest rectification strategies.
- Running 3–4 client calls per day. Status updates, strategy sessions, difficult conversations, and showing up fully to every one of them.
- Leading the internal pod (which consists of SDRs, Delivery Lead, Content Specialist) toward client KPIs, not just reporting on them.
- Managing escalation when results fall short: looping in the Training Manager and Delivery Lead, driving alignment, not just flagging issues.
- Balancing individual and team KPIs (50%/50%) and being accountable for both.
What you bring
- 3+ years in account management, client success, or B2B lead generation — with at least 5 concurrent projects under your belt, ideally 10+
- Proven full ownership of account health and results, coordination, support, and actual accountability.
- Experience managing stakeholders on both sides: clients with high expectations and internal teams you need to motivate, not just update.
- The ability to stay composed in difficult client conversations and turn conflict into productive insight.
- Well-developed time-management framework. There are no fixed hours here, and when priorities slip, 15 clients will feel the impact.
- Native or C2 English, written and spoken
- Familiarity with outreach tools and CRM is a plus (we use Reply, Nooks, Planhat, HubSpot, Expandi, Slack, Gmail, OpenAI, Claude )
What's special about working at Belkins
- You'll work at the #1 lead generation agency — not a single-product company. Every quarter brings new industries, new challenges, new tactics.
- Your earning potential is literally uncapped - base salary, with bonuses and upsells that can regularly double total compensation for strong performers.
- Every action that moves a client forward is recognized and rewarded.
- You'll have full autonomy over how you work and a senior AM alongside you during the onboarding period to set you up for success.
- There's a real growth path: AM is already a senior role, and strong performers grow into Tribe Lead as the company scales.
- For every client, you work within a dedicated pod: SDRs, Researchers, a Delivery Lead, Content Specialist, so you're never alone, and always learning.
You're our kind of person if you
- Are truly energised by talking to people — not just tolerant of it. Three to four client calls a day should recharge you, not drain y