Account Manager - Generalist

ACU is affiliated with the Fellowship of the Church of Christ. All qualified applicants must be professing Christians and willing to support the university's Christian mission and purpose.
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Responsible for enterprise-level Business Development and B2B Partnership management for ACU Dallas. The Account Manager will champion specific workforce development products, targeting corporate accounts, healthcare networks, military/government installations, and sports organizations to drive enrollment growth.

Position Location: Remote plus Travel
The key principles of this job are to

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Support ACU’s Mission: Educate students for Christian service and leadership worldwide.

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Support ACU’s 21st Century Vision: To position ACU as the premier university for the education of Christ-centered global leaders.

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Support the Core Values of ACU Dallas: Innovate, Empower, Develop, and Grow.

Vision: Imagine helping executive leaders across major industries solve their acute talent shortages, upskill their workforce, and develop values-driven leaders. In this role, you won't just be selling degree programs; you will serve as a respected strategic partner to organizations within specialized verticals. By aligning ACU’s robust online portfolio with the needs of corporate, clinical, public-sector, and athletic workforces, you will make a meaningful impact on adult learners, their organizations, and the broader communities they serve.
Major Responsibilities:

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Sales, Negotiation & Enterprise Business Development

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Client Relationship & Lifecycle Management

- Product Leadership & Strategic Alignment

- CRM & Operational Excellence

Vertical Market Focus Areas

The Account Manager will actively cultivate and manage a portfolio across one or more of the following sectors:

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Business & IT : Partnering with tech firms, financial institutions, and corporate enterprises to offer workforce upskilling in cybersecurity, data analytics, MBA programs, and organizational leadership.

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Healthcare : Partnering with hospital systems, clinical networks, and public health organizations to build pathways for BSN, MSN, Healthcare Administration, and clinical leadership development.

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Military & Government: Partnering with defense commands, veteran associations, state/local agencies, and municipal departments to provide specialized public administration, emergency management, and leadership pathways.

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Sports & Athletics: Partnering with professional franchises, collegiate athletic departments, school sports associations, and fitness enterprises to promote sports management, coaching, and athletic administration programs.

Major Responsibilities & Essential Duties

Sales, Negotiation & Enterprise Business Development

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Pipeline Generation: Proactively identify, target, and secure meetings with key organizational decision-makers—including Chief Human Resource Officers (CHROs), Chief Learning Officers (CLOs), Hospital Administrators, Military Education Officers, and Athletic Directors.

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Account Upselling & Expansion: Build and expand existing institutional partnerships by maintaining high-touch rapport, introducing new educational tracks, and identifying multi-departmental upselling opportunities.

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Outreach Strategy: Design and execute multi-channel outreach campaigns utilizing networking events, cold outreach, executive sales presentations, and strategic LinkedIn/social selling.

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Goal Achievement: Meet and exceed quarterly and annual enrollment and corporate partnership goals by building high-conversion workforce development pathways.

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Market Intelligence: Track industry trends, corporate tuition assistance benefits, and competitor offerings (pricing, discounts, delivery models) to keep ACU’s B2B benefits highly competitive.

Client Relationship & Lifecycle Management

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Institutional Liaising: Build long-term, trust-based relationships with corporate partners, acting as the primary executive liaison between the clie