XTN-300F237 | ACCOUNTS PAYABLE & PHP TEAM OPERATIONS SUPERVISOR

We are seeking an experienced and forward-thinking Accounts Payable & Team Operations Supervisor to lead our overseas AP operations and serve as a key coordination hub between our international and US-based finance teams. This role is ideal for a detail-oriented finance professional who brings hands-on AP expertise, a passion for leveraging AI-driven process improvements, and the people skills to build team culture, manage schedules, and ensure smooth cross-functional communication. The ideal candidate is fluent in English, available during US Pacific Standard Time business hours, and equally comfortable driving process improvements and fostering a connected, well-organized team environment - Health Insurance/HMO - Enjoy unlimited MadMax Coffee - Diverse learning & growth opportunities - Accessible Cloud HR platform (Sprout) - Above standard leaves Accounts Payable Operations - Oversee the end-to-end AP process, including invoice receipt, coding, approval workflows, and payment execution across multiple currencies and vendors - Ensure timely and accurate processing of all payables in compliance with company policies and local regulatory requirements - Manage vendor relationships, resolve escalated disputes, and maintain accurate vendor records - Coordinate with the corporate finance team on month-end and year-end close activities, including accruals and reconciliations - Own the annual 1099 filing process, including vendor classification, data validation, threshold monitoring, and timely submission in accordance with IRS requirements - Experience with PO processes. Process Improvement & AI Integration - Identify inefficiencies in current AP workflows and champion automation solutions, including the use of Coupa for procurement-to-pay processes and Claude (Anthropic's AI assistant) for drafting communications, summarizing data, and accelerating routine analytical tasks - Build and maintain AP reporting dashboards and operational trackers using Google Sheets, including formulas, pivot tables, and data validation workflows - Partner with IT and finance leadership to evaluate, implement, and optimize AP technology platforms - Stay current on AI trends relevant to accounts payable and share best practices with the broader team Audit & Compliance - Support internal and external audit activities by preparing documentation, pulling transaction samples, and responding to auditor inquiries in a timely and organized manner - Maintain audit-ready records by ensuring proper coding, approvals, and supporting documentation are in place for all transactions - Identify and remediate control gaps; assist in the development or updating of AP policies and procedures as needed - Ensure compliance with applicable financial regulations, vendor agreement terms, and company internal controls Cross-Functional Communication & Escalations - Serve as the primary point of contact for raising concerns and flagging issues to US team for all member of the Philippines team employed by MasterClass in a timely and professional manner - Proactively identify and escalate discrepancies, process breakdowns, or emerging risks that may impact the broader finance organization - Maintain clear, organized communication channels between the overseas team and US counterparts, ensuring nothing falls through the cracks across time zones - Collaborate with AR and G/L teams on reconciliations, period-end activities, and cross-departmental process alignment Team Operations & Culture - Supervise and mentor a team of AP specialists, providing day-to-day guidance, performance feedback, and professional development support - Manage team schedules, including shift planning, coverage during local and US holidays, and time-off coordination to ensure operational continuity - Plan and execute team events — both virtual and in-person where applicable — to foster engagement, morale, and a strong team culture across geographies - Organize team workflows,