Workplace Investigator
Xpera Risk Mitigation & Investigation (Xpera) is Canada’s premier national provider of risk mitigation services. Our comprehensive offerings empower clients to enhance business performance and maintain operational continuity by equipping them with the expertise and tools necessary to manage risks at all levels. Our innovative solutions encompass investigations, labour dispute management, evacuation support, emergency security, and emergency staffing. With these solutions, we collaborate with our clients as a proactive partner, poised to assist them in addressing current crises or developing strategies to mitigate potential future risks. More information about Xpera can be found at .
We serve a diverse population across Canada and beyond. We strive to reflect that diversity within our workforce and ensure that every employee can be their authentic self.
Adventurous, respectful, determined: We lead with ‘yes’, trust in our shared expertise, embrace innovation while holding each other accountable to our shared vision.
Xpera is seeking a detail-oriented, organized, analytical, and adaptable Workplace Investigator to join our team. Reporting to the Regional Manager, this role is ideal for a professional who thrives in dynamic environments and is committed to conducting fair, thorough, and objective workplace investigations. The successful candidate will be responsible for managing a diverse caseload across the Lower Mainland, with occasional travel to other regions within British Columbia as required. Working closely with clients, employees, and key stakeholders, the Workplace Investigator will play a critical role in conducting workplace and regulatory body investigations in alignment with policies and legislation, and delivering clear, defensible findings.
This is a senior-level investigator opportunity for experienced professionals—not an entry-level position. Enjoy the flexibility of working remotely from anywhere in British Columbia. This is an excellent opportunity for someone looking to grow with the organization. As Xpera continues to expand, the role has the potential to evolve into a leadership position, offering increased responsibility, leadership opportunities, and career advancement.
As part of our selection process, shortlisted candidates will be invited to complete a brief writing exercise and experience review. The successful candidate will also be required to complete a criminal record check as a condition of employment.
What You Will Do:
- Conduct detailed investigations of individuals in response to client requests through the use of video recorded interviews using a trauma-informed approach. Interviews include the Complainant, Respondent, and any relevant witnesses.
- Gather and review documentation and evidence gathered during the conduct of each investigation, including e-mails, records, policies and procedures, electronic evidence, video and photographic evidence, etc.
- Conduct investigations on various workplace related matters, including bullying and harassment, sexual harassment, discriminatory harassment and code of conduct/policy violations.
- Report findings in a clear, logical, coherent, and unbiased manner to clients in accordance with relevant guidelines, as well as Xpera standards and best practices.
- Conduct intellectual property investigations via site attendances.
- Document files accurately with file activity and all information gathered, including video recordings.
- Provide status updates to clients as required.
- Maintain current on industry standards and participate in staff meetings and training for information sharing purposes.
- Attend court or legal proceedings as required.
What You Will Bring:
- A Bachelor's Degree or equivalent combination of post-secondary education and relevant work experience with preference given to candidates with a minimum of 5 to 7 years of workplace investigation experience.
- Education or certification in investigative interviewing, as we