Wellness Discovery Specialist (WFH)

About the job:

Company: YogaHeals

Location: Remote (India)

Employment Type: Full-time

Reports to: Head of Sales & Founder

Compensation: 50,000 60,000 in-hand per month

About YogaHeals

YogaHeals is a holistic wellness company on a mission to help people recover from arthritis through natural, non-invasive healing methods. We believe the body has an incredible capacity to heal itself when given the right tools yoga, movement, nutrition, and lifestyle guidance rooted in traditional wisdom.

We are a tight-knit team of 10 people who care deeply about the people we serve. Every lead we speak to is someone in pain, looking for hope. That is why the first conversation matters so much and why this role exists.

The Role

We are looking for a Wellness Discovery Specialist to be the first human voice our inbound leads hear after booking a call with us. You will speak with people who have already raised their hand your job is to understand where they are in their healing journey, listen with empathy, and determine whether our program is genuinely right for them before scheduling them with our sales team.

This is not a cold-calling role. Every lead you call has already asked to speak with us. Your work sets the tone for everything that follows.

What You Will Do

Call inbound leads who have booked appointments and hold warm, discovery-style conversations to understand their condition, goals, and readiness

Qualify leads against our fit criteria and schedule the right ones for calls with our sales team

Follow up consistently with leads across calls, WhatsApp, and email until each one reaches a clear outcome

Maintain accurate records of every conversation, lead status, and follow-up in our Google Sheets pipeline

Coordinate calendars between qualified leads and the sales team to book calls smoothly and on time

Share ground-level insights with the founder and sales head what leads are asking, what is resonating, what is not

What You Bring

Graduate degree in any discipline

12 years of experience in sales, tele-calling, customer success, or any communication-heavy role

Fluency in English and Hindi both spoken and written, comfortable switching between the two

Strong communication skills warm, clear, patient, and a genuinely good listener

Comfort with structure you are organized, follow up without being reminded, and keep your data clean

Empathy and emotional maturity you will be speaking with people in physical pain, often older, often skeptical

Nice to Have

Background in communications, mass communication, or public relations

Prior experience in inside sales, pre-sales, or lead qualification

Exposure to the wellness, healthcare, coaching, or edtech space

Familiarity with CRM tools, WhatsApp Business, or calendar scheduling tools

Why This Role

Meaningful work the people you talk to are looking for real relief, and you are the bridge

Small team, big ownership you will work directly with the founder and sales head, and your voice will shape how we grow

Fully remote work from wherever you are at your best

Room to grow as we scale, so does this role; strong performers can move into senior sales, team lead, or customer success positions

How to Apply

Send your CV along with a short note (23 lines is enough) telling us why this role interests you to info@yogaheals.in

Bonus: record a 1-minute voice note in English or Hindi introducing yourself and telling us about a time you helped someone through a difficult conversation. Share it as a Google Drive or WhatsApp link.

We review every application personally.

Who can apply:

Only those candidates can apply who:
- have minimum 1 years of experience

Salary:
Competitive salary

Experience:
1 year(s)

Deadline:
2035-01-01 00:00:00