Virtual Care Veterinary Technician - Teletriage (Relief)
At Modern Animal , we’re on a mission to build the future of veterinary care, together. We believe in bringing humanity back to veterinary medicine, and we’re looking for a passionate, compassionate, highly organized and skilled Credentialed Veterinary Technician (referred to internally as Veterinary Nurse) to join our team on an as-needed Relief basis.
Available Schedules:
- Flexible, relief-based schedule. Work virtually when coverage is needed and when your availability allows. Perfect for those looking to pick up extra shifts or maintain a flexible work-life balance. Ideal Candidate: This role is ideal for a self-motivated individual who can jump in to provide seamless support for our team. We’re looking for someone who thrives in a fast-paced environment. You’re adaptable, communicative, and ready to jump in when needed- often within 48-72 hours’ notice.
What You’ll Be Doing:
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Engage with members via chat, phone, and video, providing support and education on their pets’ health and well-being
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Triage medical cases based on veterinary knowledge, offering recommendations and ensuring accurate information
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Review medical records to understand patient history and provide informed guidance
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Document clearly and accurately in patient records using veterinary terminology
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Verify and process prescriptions , ensuring appropriate follow-up for client requests
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Deliver top-tier client care with empathy and warmth, whether over chat, phone, or video
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Follow protocols , maintaining consistency while adjusting to each unique case
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Collaborate cross-functionally , providing feedback to improve processes and systems
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Thrive in a fast-paced, continuously learning environment , improving your skills and delivering excellent care
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Live and breathe our values : curiosity, integrity, excellence, accountability, and respect
Why You’ll Love This Role:
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A passion for veterinary care : You love providing excellent client experiences and clear, empathetic communication.
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Credentialed Veterinary Technician : You’ve successfully completed the VTNE and have at least two years of experience in small animal veterinary medicine (emergency and specialty experience is a plus but not required).
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Tech-savvy : You’re comfortable navigating multiple computer programs and online platforms.
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Exceptional communicator : You can clearly articulate medical information, both verbally and in writing, with compassion and clarity.
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Adaptable problem solver : You thrive in a dynamic environment and can generate innovative solutions to support our members and teams.
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Independent worker : You manage priorities and tasks effectively with minimal supervision.
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Continuous learner : You have a curiosity-driven mindset and are eager to grow professionally to improve patient care.
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Dedicated work environment : You have a quiet, distraction-free space and meet the following internet requirements:
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Minimum ISP parameters : >100mb_down, >100mb_up, What You Can Expect From Us:
- Shift Rate: $198 (9 hour shift)
- A unique opportunity and work environment
- A collaborative team that has your back and will welcome you as part of our pack
Hiring in the following US States:
Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Iowa, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Mississippi, Nevada, New Mexico, North Carolina, Ohio, Tennessee, Virginia, West Virginia, Wisconsin, Texas.
The pay range for this position is listed below; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and equity grant units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the California Pay Transparency Act. Base pay information is based on geographic location.
Hourly Range
$22—$22 USD
We believe an