Vice President, Technology Operations

Tebra only initiates contact with candidates via email from an official Tebra email address (@, @, or @) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging. About the Role We are looking for a seasoned technology operations leader with direct experience with data, data operations, hosting infrastructure, both public and private cloud, development operations as well as cyber-security; to work with a top-notch team in an exciting, innovative and dynamic environment. Your Area of Focus - Lead adoption and usage of advanced AI technologies across the operations organization to improve overall internal efficiency, getting more done to accelerate product and business outcomes - Stay on top of leading technology operational trends and AI advancements, identifying the best, creative solutions to incorporate to drive efficiency and greater throughput - Provide leadership, vision and strategy driving automation, stability, and availability of our technology infrastructure leveraging cloud and on-premise technologies to support business agility and maximize efficiencies - Drive innovation across security, data privacy, data and development operations and infrastructure - Define the technology operations strategy and roadmap to support current and future business needs for scalability, growth capacity, and quality of service (performance, reliability, and business continuity) - Define requirements for new technology implementations and clearly communicate them to key business stakeholders - Partner with senior leaders across the business to realize measurable outcomes aligned with business expectations - Drive the execution of security, data, infrastructure and technology operations initiatives and projects to achieve the expected scalability, performance, and availability targets - Assess and communicate risks associated with technology-related investments and purchases - Support business growth initiatives by aligning the technology operations vision with the business strategy - Develop business case justifications and cost/benefit analyses for technology operations spending and initiatives - Develop and implement the people, process and technologies, necessary for meeting current and future customer demands - Define, maintain, and present metrics to the executive and leadership team on a regular basis such as overall security, data, and infrastructure health, any risk areas, productivity stats, and overall health of technology operations - Define, measure, and improve technology standards across the organization to establish a technology-enabled competitive edge - Provide reliable due diligence and technical assessments of potential acquisitions Your Professional Qualifications - Bachelor's degree or higher in the field of computer science, information systems, or engineering - 15 years of experience managing technology operations in the fields of development operations, data, infrastructure, and cybersecurity - Extensive knowledge and direct experience with AI tools and methodologies on how to apply them to improve operational efficiency - Strong technical background in an environment with a heterogeneous mix of on-premise, hosted, and cloud hardware and software - Experience with leading operational technologies for deployment, maintenance, and monitoring of large scale SaaS platforms - Experience with hosting operations and leading cloud migrations with AWS, Azure, and GCP - Manage vendor relationships and negotiate contracts bringing the best solutions to Tebra while optimizing expense costs - Strong executive communication skills with the ability to clearly communicate technical details and strategy to non-technical leadership - Demonstrated success leading modernization and transformation initiatives ac