UK Senior Solution Architect: Future Opportunities

A note before you apply: We're not actively hiring for this role today, but we're building relationships ahead of upcoming client work. If your background fits, we'd like to start a conversation now so we're ready to move when a project lands!

This role is offered on a fixed-term, contract-to-hire basis for an initially monthly term depending on project needs. At the end of the initial term, Stitch may, at its sole discretion, offer an extension, a permanent full-time position, or end the engagement. There is no guarantee of an extension or transition to permanent, full-time employment, and continued engagement or conversion is contingent on business need, budget, and individual performance.

Who We Are

Stitch is the global leader in helping brands drive CRM performance through Braze and Databricks. We work with Fortune 1000 brands to design and execute martech-driven solutions and lifecycle marketing strategies that drive meaningful outcomes. Our fast-growing team spans the US, UK, and Canada.

We’re actively building the best customer relationship marketing (CRM) consultancy in the world. Not the biggest—the best. We’re looking for teammates who are energized by this challenge.

The Role

As a Senior Solution Architect, you lead complex campaign orchestration and multi-channel engagement strategies from requirements through design, build, and handoff. You push the boundaries of what's possible within Braze—advanced Canvas flows, Connected Content, Liquid looping, advanced Catalogs—while also thinking about what the client needs next. You bring a point of view to every conversation, and collaborate with project managers to drive overall customer success. Campaign management is your core, but you're operating at a level where clients see you as a strategic advisor, not just a builder.

Who You Are

First and foremost, you're motivated by impact. To be the best CRM consultancy in the world, we have to be motivated by performance—both in how our work drives outcomes for our customers, and for how our work drives outcomes for Stitch.

This means you're not content with status quo—you're always looking towards what's next and seeking opportunities to grow yourself, grow our customers, and grow Stitch. You have relentless standards and uphold them unapologetically. You move nimbly, take ownership, drive things forward, and make the people around you better. If this sounds like you, you will thrive here.

What You'll Do
- Lead end-to-end solution design for complex campaign management engagements: multi-channel Canvas orchestrations, advanced segmentation, lifecycle program architecture.
- Design and implement advanced Braze capabilities: Catalogs for dynamic content and translations, Connected Content, Liquid looping and conditional logic, Segment Extensions, Event Property Segmentation, In-App Games.
- Own data model design—custom attributes, events, purchase tracking—optimized for usability, performance, and scalability.
- Build and troubleshoot API integrations, webhook implementations, Data Transformations, and CDI connections.
- Lead requirements gathering and create solution design documentation including technical design charts. Generate end-user guides.
- Adapt Stitch's solutioning methodology to client constraints (timeline, tech debt, team capability) and document deviations.
- Travel up to 20% for client meetings, workshops, and onsite engagements.