Technical Support Engineer Welding
At Fronius , we are driven by innovation, quality, and strong partnerships. For our strategic business segment Welding, we are looking for a dedicated and service-oriented professional to strengthen our network in Vietnam.
In this role, you will act as a key link between Fronius and our local representatives and partners, ensuring outstanding technical support, high-quality service, and strong, lasting relationships.
This is a fully remote, home office-based position, open to candidates located in the Ha Tinh region .
Responsibilities
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Serve as the first point of contact for all technical and service-related inquiries
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Provide professional technical support to representatives, partners, and end customers
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Identify and resolve technical issues efficiently and sustainably
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Build strong relationships and collaborate closely with Fronius representatives and sales partners
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Gather valuable market and customer feedback and share insights internally
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Ensure compliance with Fronius sales and service guidelines, including the strategy of our business segment Welding
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Support and organize regional events, exhibitions, and trade fairs
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Plan and deliver training sessions for internal teams and external stakeholders
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Handle customer inquiries (existing and potential) with a solution-oriented mindset
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Act as a vital interface between Fronius International GmbH and regional partners
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Distribute relevant market and product information within the organization
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Ensure high-quality system offers (OK point quality assurance)
Requirements
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Technical qualification in a metalworking field such as pipeline construction, steel engineering, machine construction, shipbuilding, etc.
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Extensive knowledge of MMA, TIG and MIG / MAG welding processes
- Basic knowledge in robot handling
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Electrical knowledge would be an advantage
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Good sales and communication skills as well as a customer-oriented attitude
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Willingness to travel (national and international)
- Driving licence for motorcycles
Are you ready for Fronius ? Apply online now and become part of the Fronius family!
Originally posted on Himalayas