Technical Sales Engineer - Middle East & Africa

Position: Technical Sales Engineer, Middle East & Africa
Location: United Arab Emirates (Remote)
Territory: Middle East & Africa

Move Security Forward with Acre
Are you passionate about transforming the future of security? Do you thrive in a collaborative, innovative environment where your contributions drive real impact? If so, Acre Security is the place for you. Join us in making the world a safer place, one innovation at a time.

About Acre
At Acre, we're not just building security solutions, we're empowering security professionals to adapt and thrive in a rapidly changing world. Since our inception in 2012, Acre has been at the forefront of innovation in access control, visitor management, and intrusion software. Our solutions are trusted by organisations in over 25 countries, delivering smarter, more adaptable, and easier-to-use security technologies that protect what matters most.

Your Impact
We’re looking for a talented Technical Sales Engineer to join our Pre-Sales team. In this role, you will:
- Support the sales process – Partner with regional sales teams and channel partners to provide technical expertise throughout the sales cycle.

- Deliver customer-focused solutions – Design, demonstrate, and position Acre Security solutions to meet customer requirements.

- Act as a trusted technical advisor – Build strong relationships with customers, partners, and internal stakeholders across the Middle East and Africa.

What You’ll Do
In addition to the above, your key responsibilities will include:
- Provide technical leadership – Deliver product demonstrations, manage Proofs of Concept (PoCs), and support customer evaluations.

- Create technical solutions – Develop quotations, proposals, requirements documentation, and architecture/integration designs.

- Lead customer workshops – Capture business and technical requirements and support the creation of Statements of Work for future implementations.

- Support regional opportunities – Complete customer IT questionnaires and provide technical guidance throughout the sales process.

- Represent Acre Security – Participate in customer engagements, industry events, trade shows, and partner activities.

- Collaborate across teams – Work closely with Product Management, Marketing, and Customer Support to provide feedback on customer requirements, market trends, and product enhancements.

- Maintain technical assets – Build and maintain demonstrations and technical materials for customer and partner engagements.

What You'll Bring
To succeed in this role, you'll need:
- Experience – 7+ years of experience in a technical sales engineering, solutions engineering, or technical pre-sales role.

- Industry knowledge – Experience with Physical Access Control Systems (PACS), Video Management Systems (VMS), intrusion systems, or related security technologies.

- Technical expertise – Strong understanding of networking, workstation/server operating systems, cloud solutions, and database technologies.

- Communication skills – Excellent written and verbal communication skills with the ability to explain technical concepts to both technical and non-technical audiences.

- Language requirements – Fluent English is essential. Arabic language skills would be advantageous.

- Preferred – Experience with Acre Security access control, intrusion, and related security solutions.

- Education – Degree in Computer Science, Engineering, Information Technology, or equivalent industry experience.

What’s in It for You
We strive to do more than just match your ambitions. When you join Acre, you’ll have access to a range of exciting opportunities:
- Be part of a disruptor – Help move security forward with a company that challenges the status quo and redefines industry standards.

- Learn from industry leaders – Work alongside experts and innovators driving real change in security technology.

- Drive meaningful impact – Your work will directly contribute to pioneering security technolo