System Analyst

Raiffeisen Bank is the largest Ukrainian bank with foreign capital. For over 30 years, we have been shaping and developing the banking system of our country.

At Raiffeisen, more than 5,500 employees work together, including one of the largest product IT teams, consisting of over 800 professionals. Every day, we collaborate to ensure that more than 2.7 million of our clients receive quality service, use the bank’s products and services, and develop their businesses because we are #Together_with_Ukraine.

Your future responsibilities:
- Collecting, analyzing and documenting software requirements
- Collaborate with business owners to clarify their requirements for new or enhanced business processes/products
- Prepare specification documents for approved decisions
- Develop a system level view to ensure consistency in requirements
- Facilitate the alignment of end user requirements with system capabilities
- Explore integration points with external/internal systems and help development teams with integration
- Collaborate with development teams to understand architecture implications for business decisions

Your skills and experience:
- 3+ years of relevant professional experience
- Experience in the financial/banking industry, preferably in product management
- Excellent analytical skills, able to design complex data flows and business processes
- Basic knowledge about microservices, UML, BPMN, SQL
- Experience in API specification, web-services and integration scenarios (including data flow & logic of components for integration)
- Strong problem solving skills, attention to details and result-oriented mindset
- Excellent interpersonal communication, negotiation and meeting facilitation skills
- Passionate team player, committed and self-motivated
- English level — Intermediate (or higher)

We offer what matters most to you:
- Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen Bank. 
- Social package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newborns. 
- Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment. 
- Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massages. 
- Training and development: access to over 130 online training resources; corporate training programs in CX, Data, IT security, leadership, agile, сorporate library. 
- Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubs. 
- Career opportunities: we encourage advancement within the bank across functions. 
- Innovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink. AI: building expertise and actively integrating into processes. 
- Support program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bank’s veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by Forbes. 

Why Raiffeisen Bank? 
- Our main value is people, and we support and r