Support Operations Expert - Fully Remote | Upto $120/hr

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Customer success / support operations Evaluator Type: Contract Compensation: $80–$120/hour Location: Remote Role Responsibilities - Evaluate AI-generated artifacts against domain-specific quality rubrics. - Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks. - Provide clear, structured written feedback to improve AI outputs. - Collaborate with teams to ensure high-quality deliverables. - Work independently and asynchronously to meet deadlines. Qualifications Must-Have - 5+ years of relevant professional experience in Customer success / support operations . - Native or professional fluency in English . - Highly proficient in Microsoft Office and Google Workspace , especially Slides . Preferred - Advanced degree ( Master's or higher) from a reputable institution. Application Process (Takes 20–30 mins to complete) - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: - For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity. Originally posted on Himalayas