Substance Use Disorder (SUD) Peer Recovery Specialist

Our mission: e liminating every barrier to mental health.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.

Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.

As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

Substance Use Disorder (SUD) Peer Recovery Specialist:

Reporting to the Team Lead, the Peer Recovery Specialist will work closely with our clinical and support teams to provide personalized support to individuals with Substance Use Disorder (SUD). Utilizing personal lived experience and specialized training, the Peer Recovery Specialist will guide members through their recovery journey, helping them navigate resources, build coping skills, and stay motivated toward their recovery goals.

This is a fully remote position, from Monday through Friday, with the following required schedule:
- 12pm - 8pm EST, or the equivalent in your respective time zone (i.e 9am-5pm PST, 10am-6pm MST, 11am-7pm CST).

What you’ll be doing:

- Provide one-on-one peer support to individuals with SUD, utilizing personal lived experience to motivate members.

- Develop individualized recovery plans in collaboration with members, focusing on their unique strengths and needs.

- Collaborate with clinical and support teams to ensure a comprehensive, integrated approach to member care.

- Maintain accurate and timely documentation of member interactions, progress, and outcomes.

- Advocate for members, helping them to access necessary resources and services within the community.

- Participate in ongoing training and professional development to stay current with best practices in peer recovery support.

- Assist with onboarding and mentoring new team members.

- Perform additional duties as assigned by supervisors or management.

What success looks like in this role:

- High member satisfaction and engagement as measured by survey responses and retention rates.

- Session volume expectations (50-60 twenty minute sessions weekly).

- High member reassessment rates.

- Effective collaboration with clinical and support teams, leading to integrated and holistic care for members.

- Timely and accurate documentation of all member interactions and progress.

What we expect from you:

- Certification as a Peer Recovery Specialist.

- Minimum of 2 years of experience providing peer support to individuals with SUD.

- Lived experience with substance use recovery, demonstrating a strong personal commitment to the recovery journey.

- Lived experience with mental health treatment and recovery also strongly encouraged to support members with co-occurring conditions.

- Strong understanding of recovery principles, techniques, and best practices such as motivational interviewing, stages of change, and recovery capital.

- Excellent interpersonal and communication skills, with the ability to build trust and rapport with members.

- Ability to work collaboratively within a multidisciplinary team.

- Proactive approach to problem-solving and resourcefulness in navigating complex systems of care.

- Proficiency in Google Office Suite (Google Docs, Sheets, Slides, Forms, etc.).

- Ability to maintain confidentiality and adhere to ethical standards in all member interactions.

Bonus qualifications:

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