Student Care Manager

The Opportunity: Be the Face of ELVTR for World-Class Leaders

ELVTR is a premier online education platform that produces premium courses taught by the world's top business leaders. We are looking for a sophisticated, high-energy Student Care Manager to act as the first point of contact for these industry giants.

Imagine a daily routine where you aren't just "interviewing candidates"—you are strategizing with VPs from Google, Directors from Netflix, and Executives from Spotify.

Note: You will not be sourcing (scouring LinkedIn). We have a dedicated team of sourcers for that - they will schedule your Zoom calls for you. Your sole focus is screening, engaging, and closing high-level leads on the vision of becoming an ELVTR instructor.

Working Hours

The Schedule : This role operates on a schedule aligned with US business hours (EST/PST).

Please only apply if you have a quiet, professional home office environment available during these hours.

Who You Are
- A "Peer" to Executives: You have the gravitas to hold your own in a conversation with a C-suite leader. You are polished, articulate, and confident.
- A Hunter, Not a Gatherer: You have a "headhunter’s mindset." You understand that high-level talent needs to be courted, not just processed.
- A Vision Seller: You aren't reading a script. You can articulate the ELVTR mission with such conviction that a busy executive pauses their day to listen to you.
- Resilient & High-Energy: You will conduct multiple high-stakes video interviews a day. You maintain the same energy on your last call as you did on your first.

Key Responsibilities
- Conduct Executive Screening Calls: Lead video interviews with prospective instructors (sourced by our recruiting team) to evaluate their charisma, expertise, and teaching potential.
- The "Pivot" to Sales: Assess the candidate quickly. If they are a match, instantly pivot from "interviewer" to "recruiter" to sell them on the vision of building a course with ELVTR.
- Quality Control: You are the gatekeeper. You must politely decline senior leaders who don't meet our specific instructor standards while maintaining a positive brand image.
- Pipeline Management : Move successful candidates to the Production phase, ensuring a seamless handoff to our Course Creators.
- Strategic Feedback: Provide real-time feedback to the sourcing team to help them refine their search criteria based on your conversations.