Staging Center Manager (Remote Home, US)

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 54,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.
A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.
About Atos Group

Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.

Position Title: Staging Center Manager

Position Summary

The Staging Center Manager is responsible for overseeing all staging center operations, including asset receiving, inventory management, device configuration, deployment readiness, logistics coordination, and staff management. This role ensures the efficient preparation and delivery of IT equipment and technology solutions to support customer projects, field operations, and service delivery commitments.

The Staging Center Manager leads a team of staging technicians and field engineers while maintaining operational excellence, inventory accuracy, quality standards, and compliance with company and customer requirements. This position serves as a critical link between operations, procurement, project management, field services, logistics, and customer stakeholders.

Key Responsibilities

Operational Management

- Direct and oversee daily staging center operations.

- Develop and implement processes for receiving, staging, configuring, testing, shipping, and returning technology assets.

- Ensure timely execution of deployment schedules and project deliverables.

- Monitor operational performance and resource utilization to achieve service-level agreements (SLAs).

- Continuously evaluate and improve operational workflows and efficiencies.

Team Leadership

- Lead, coach, and develop staging center personnel.

- Assign workloads and establish priorities based on project demands and business objectives.

- Conduct performance discussions, training, and career development activities.

- Foster a culture of accountability, teamwork, safety, and continuous improvement.

- Support recruiting, interviewing, onboarding, and workforce planning activities.

Asset & Inventory Management

- Maintain overall accountability for hardware inventory accuracy and asset tracking.

- Ensure inventory levels support customer commitments and deployment schedules.

- Establish inventory controls, audit procedures, and asset lifecycle management processes.

- Investigate inventory variances and implement corrective actions.

- Ensure compliance with asset management policies and security requirements.

Deployment & Quality Assurance

- Oversee device imaging, configuration, testing, and deployment readiness processes.

- Ensure standardized build and deployment procedures are followed consistently.

- Establish quality control measures to minimize deployment defects and equipment returns.

- Monitor staging accuracy, quality metrics, and customer satisfaction indicators.

- Collaborate with technical teams to resolve recurring deployme