Sr. Strategic Account Manager

dv01 is lifting the curtain on the largest financial market in the world: structured finance. The $16+ trillion market is the backbone of everyday activities that empower financial freedom, from consolidating credit card debt and refinancing student loans, to buying a home and starting a small business. dv01 ’s data analytics platform brings unparalleled transparency into investment performance and risk for lenders and Wall Street investors in structured products. As a data-first company, we wrangle critical loan data and build modern analytical tools that enable strategic decision-making for responsible lending. In a nutshell, we're helping prevent a repeat of the 2008 global financial crisis by offering the data and tools required to make smarter data-driven decisions resulting in a safer world for all of us. More than 400 of the largest financial institutions use dv01 for our coverage of over 75 million loans spanning mortgages, personal loans, auto, buy-now-pay-later programs, small business, and student loans. dv01 continues to expand coverage of new markets, adding loans monthly, and developing new technologies for the structured products universe. YOU Will: - Own and lead a strategic book of business, with full accountability for account health, retention, and expansion aligned to dv01 ’s revenue and product objectives - Develop and execute long-term growth strategies for your clients that ensures increased dependency on our products and services along with driving incremental growth across footprint, products and revenue - Serve as a trusted advisor to clients, building relationships across all levels of client organizations, including senior decision-makers - Leverage your deep client and product knowledge to influence product strategy, suggesting enhancements that maximize client value while supporting our long-term product vision and business goals - Act as a strategic bridge between clients and internal teams, advocating for high-impact product and process improvements while maintaining a strong feedback loop - Use client usage data and analytics to identify adoption trends, expansion opportunities, and risk, proactively driving mitigation and growth plans - Partnering with leadership to evolve client strategy and ensure dv01 remains indispensable to its most strategic clients’ workflows - Collaborate with Finance on revenue forecasting, accounts receivable, and risk management - Represent dv01 at industry conferences and events, strengthening executive relationships and market presence - Provide mentorship and thought leadership across the organization, influencing best practices without direct people management YOU Have: - 7+ years of progressive account management or client leadership experience , with a demonstrated record of driving net revenue retention, expansion, and long-term client value across a portfolio - Experience in ABS/Structured Products Finance, Lending, Capital Markets, FinTech, or closely related financial services sectors - Executive-level relationship and communication skills, with the ability to influence, present to, and partner with senior stakeholders internally and externally - Strong strategic and analytical orientation, with the ability to synthesize client, usage, and market data into actionable account and growth strategies - High organizational rigor and attention to detail, enabling effective territory book of business management in a complex, multi-stakeholder environment - Strong technical aptitude, with the ability to quickly master and articulate complex FinTech SaaS products and workflows - Calm, resilient, and adaptable, able to operate effectively in a fast-paced environment with competing priorities and executive-level demands - Entrepreneurial mindset, comfortable building, evolving, and scaling processes in a growth-stage environment - Rapid learner with strong problem-solving instincts, able to think critically, adapt quickly, and self-direct