Sr. Solution Engineer/Architect (GPU Infrastructure)

About Nebius : Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role Nebius is looking for a Sr. Solution Engineer, you will act as the primary technical partner for customers deploying and operating GPU clusters and AI infrastructure on Nebius . You will bridge customer requirements with internal engineering capabilities, ensuring successful deployment, stable operations, and ongoing optimization of complex, high-performance environments. Your responsibilities will include: - Acting as the main technical interface for customers running workloads on Nebius GPU infrastructure. - Supporting customers in deploying, configuring, and tuning GPU-based environments for performance and reliability. - Investigating and resolving complex issues spanning hardware, networking, operating systems, and cluster-level behavior. - Partnering with internal teams (data center operations, networking, platform engineering) to coordinate and drive resolution of customer-impacting issues. - Converting customer requirements into practical architectures, configurations, and execution plans. - Identifying opportunities to improve system performance, stability, and overall customer experience. - Developing and maintaining technical documentation, including solution patterns, troubleshooting guides, and operational best practices. - Contributing to continuous improvement by surfacing recurring issues, gaps, and optimization opportunities to internal teams. We expect you to have: - Experience in a customer-facing technical role (e.g., solutions engineer, support engineer, technical account manager, or similar). - Strong understanding of GPU infrastructure, including NVIDIA-based systems, multi-node environments, and performance considerations. - Hands-on experience with Linux systems and system-level troubleshooting. - Familiarity with large-scale compute environments such as GPU clusters, AI infrastructure, or supercomputing systems. - Ability to diagnose issues across hardware, networking, and software layers. - Strong analytical and problem-solving skills, with the ability to operate effectively in high-pressure situations. - Excellent communication skills, with the ability to explain complex technical concepts clearly to customers. - A proactive, ownership-driven approach with a strong focus on customer success. It would be an added bonus if you have: - Experience working with NVIDIA Grace Blackwell or similar next-generation GPU platforms. - Experience with cluster validation, benchmarking, or performance testing tools (e.g., HPL, NCCL) Key employee benefits: - Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. - 401(k) plan: up to 4% company match with immediate vesting. - Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. - Remote work reimbursement: up to $85/month for mobile and internet. - Disability & life insurance: company-paid short-term, long-term and life insurance coverage. Compensation We offer competitive salaries ranging from $180K to $220K OTE, which includes base salary and performance bonus. Equity in the form of RSUs may be available at certain salary grades. Join Nebius Today! Benefits & Perks: - Competitive compensati